Guest Experience Management Solution
North America Hotels Leveraging Maestro PMS’s Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement
Maestro | January 24, 2024
Properties are relying on the comprehensive guest engagement and operational communication hub to provide enhanced insights into guest needs, improve staff reaction times, and elevate review scores across the board MARKHAM, Ontario, Jan. 24, 2024 — Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, continues to help elevate hotel operations through expanded communications provided by its Guest Experience Management solution, or GuestXMS. This complete, seamless engagement h...
Hotel Employees Weigh In on the Benefits of Guesthub
GuestHub | March 22, 2022
From frontline employees to managers, people using the web-based Guesthub guest services + task management app say it is making their jobs easier and operations are more efficient; Some even say the technology is making them more loyal to their employer Miami Springs, FL — March 22, 2022 — Hoteliers continue to invest in technologies that provide contactless guest and staff experiences and that digitalize labor-intensive tasks. Guesthub is a new web-based app successfully streamlining communications and workflows for hotels operating with reduced staff. Developed by Eurobuilding Hotels Group, this Guest Experience Management solution fa...
Volara, GuestHub Integration to Streamline Guest Requests on Voice Command
Volara | February 23, 2021
Guests can scan QR codes featured on Volara-powered Google Nest Hubs to access an in-room dining menu or ask an Amazon Echo device for items with requests routed to the right staff member via GuestHub New York — February 23, 2021 — Volara, the voice hub for the hotel industry, has partnered with GuestHub to streamline interactions between hotel staff and guests without need for personal interaction. The GuestHub guest-experience management solution captures and routes guests’ requests and facilitates other service tasks. Guests can speak service requests to an in-room Volara-powered Google Nest Hub or an Amazon Echo voice assistant to...
