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guest experience technology

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guest experience technology

guest experience technology

INTELITY Announces Steve Proctor as CEO to Lead Turnaround and Modernization of Hospitality Tech Platform

INTELITY | December 15, 2023

Amidst raise of $5 million in strategic growth capital for company Orlando, FL (December 15, 2023) – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has secured $5 million in strategic growth capital inclusive of LLR Partners and SaaS industry veterans Steve Proctor and Tim Stafford. Proctor has been named Chief Executive Officer and brings more than 25 years of experience in the software industry to INTELITY, where he will focus on modernization and product innovation that customers expect in the industry leading tech platform. Proctor joins INTELITY with prior distinguished performance...

Virdee Wins Annual Tech Pitch Competition at 2023 AAHOA Convention & Trade Show

AAHOA | April 17, 2023

LOS ANGELES, Ca., Apr. 17 – Virdee is taking home the top prize in the AAHOA Tech Pitch Competition, Co-Powered by HFTP A panel of five judges with expertise in technology and hospitality chose Virdee’s guest experience technology platform from a field of eight finalists. Virdee Virtual Reception Software is aimed at helping properties become more efficient. Whether it’s to help front-of-house staffing, provide guests with their keys, or help them pay for their stay, their goal is to free up staff in a way that allows them to deliver a true guest experience. The competition is designed to help identify and elevate companies with i...

INTELITY Introduces 1-Click Mobile Check-in for a Seamless Guest Experience

INTELITY | March 23, 2022

Hotels can now greatly simplify the guest authentication, mobile key and check-in process Los Angeles, CA – March 23, 2022 – INTELITY®, the provider of hospitality’s most comprehensive guest experience and staff management platform, announced today the implementation of its 1-Click Mobile check-in capabilities on the platform. The functionality provides significant improvements on app user flow and is set to drive guest app adoption and engagement, as well as utilization across other functions of the guest’s mobile experience. “At INTELITY, we have long been an industry leader in improving the digital guest journey by continuing...

Virgin Hotels Partners With InnSpire to Deploy Latest in Guest Experience and Contactless Service Integration Across Multiple Properties

InnSpire | January 20, 2022

Global brand continues to leverage InnSpire connectivity and seamless hub integration abilities to maximize satisfaction, convenience and safety at all stages of the guest journey across its global properties. LAS VEGAS, NV – January 20, 2022 – InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has announced the expansion of its partnership with Virgin Hotels following the successful implementation of its suite of guest connectivity and contactless compatible solutions at the newly opened Virgin Hotels Las Ve...

Global Hotel Company Builds Guest-Experience Mobile App to Boost Revenues, Efficiencies, Satisfaction and More

GuestHub | December 8, 2021

GuestHub, the web-based task-management app, is available to all hotels wanting to streamline the guest-experience cycle from Reservation to ReviewTM with no app download required; the solution is live at EB Hotel Miami Miami Springs, FL — December 8, 2021 — Eurobuilding Hotels Group (EHG) has entered the technology development business. The small, but highly effective, global hotel company has made available to the industry, after several years of development, its web-based mobile app that facilitates everything guests may need along their journey, from reservation to review™, and without the need for guests to download an app. Gue...

The Grand Resort to Transform Guest Experience With INTELITY Platform

INTELITY | October 12, 2021

The recently expanded Ohio resort destination has selected INTELITY to elevate service and engage guests with personalized, contactless mobile and staff technology   Los Angeles, CA – October 12, 2021 – INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key. “At The Grand Resort, we’ve long prided...

An Old Soul With a Fresh Twist, Crystalbrook Kingsley Embraces Technology and Sustainability With Solutions From McLaren Technologies

McLaren Technologies Asia Pacific | July 20, 2021

Sophisticated and with a nod to the area’s history, the new hotel is offering a fully contactless and paperless guest experience. Sydney, Australia (July 20, 2021) - A commitment to responsible luxury by Newcastle’s first five-star hotel, Crystalbrook Kingsley, has prompted a partnership with Asia Pacific’s leading hospitality solution specialist, McLaren Technologies. The new hotel was keen to embrace mobile-first guest experience technology and environmental change to enhance, not compromise, the quality of its guest experience. The new hotel, which opened its doors on June 9, worked with McLaren to tailor its approach to techno...

Silver Reef Casino to Implement KEYPR’s Guest Experience and Management Platform

October 18, 2018

The upscale Northwestern hotel and casino will bring the latest guest experience technology and a fully integrated management system to its guests and staff Los Angeles, CA (October 18th, 2018) — KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system will soon deploy at Silver Reef Casino in Ferndale, Washington. The casino chose KEYPR's full cloud-based platform during a rebranding and technology upgrade. "We are not far from the technology-focused Vancouver market and it's important we stay up with and even ahead of expectat...

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