guest-facing technology
Phonesuite Acquires Asteria Solutions Group and Adds Full Service ACD (Automated Call Distribution) to Its Voiceware Platform
Phonesuite | September 12, 2018
Phonesuite delivers on hotel industry's demand for single guest-facing services by implementing Exceptional Service ACD into its existing Voiceware platform (BROOMFIELD, Colorado) – September 12, 2018 – Phonesuite, (www.phonesuite.com) a leading provider of hotel voice technology solutions, announced that it has further expanded its Voiceware platform to meet the needs of today's hotel customers through its acquisition of Asteria Solutions Group, a provider of voice communication and call center solutions to leading companies including Trip Advisor. The acquisition will enable Phonesuite to offer hotels single guest-facing c...
TTI Technologies Reports It’s Time to Upgrade and Eliminate Costs With Your Business Center. You and Your Guests Deserve Better.
TTI Technologies | May 2, 2017
May 1, 2017 – New York, NY – TTI Technologies, is rapidly transforming yesterdays "Basement Business Centers" This is the business center of yester-year. It provides no privacy to your guests And worse yet….personal guest information for everyone to see Beautify and secure your Business Center with updated hardware and applications from TTI, including quick access to social networks Upsell your hotel, control printing and non- guest usage; Hotels utilizing our software have upsold rooms, facilities, as well as decreasing costs TTI can utilize existing equipment in most cases, as well as create non-PMS access codes...
TTI Technologies Reports Four ways Hotels Produce Profits with Free Usage Business Centers
TTI Technologies | March 30, 2017
March 30, 2017 – New York, NY – TTI Technologies, best known for their beautiful customized Hospitality Business Center software that is safe and secure for guests, consistently receives high accolades for the service of its TTI Business Center Solution. "Our hotels asked and we listened", says TTI CEO Steve Blidner, to provide a new look at alternatives to the traditional Business Center and other ways to meet the technology needs of their guests. "We have been providing Hospitality Technology since 1991 and embrace the advent of tablets, cell phones and all the devices that have changed our daily work life" said Blidner. "...
Hotels See Increased Profits via Reinvented Room Service
Fridgeland | March 20, 2015
After the New York Hilton Midtown announced they would be ending room service back in 2013, the industry predicted massive change with regards to in-room dining. Today, amidst continued declining sales in room service, these predictions are coming true as hotels around the world reinvent in-room dining programs from the ground up. Global Hospitality Insights, a report by Ernst & Young, recently reported an increase in tourism across the globe during the next 12 months as a result of renewed efforts in destination marketing, increased use of technology and a growing interest in travel among the middle class in emerging economies. Thi...
