guest messaging
The New Frontier of In-Room Tablets + AI Is Here and It’s Impacting Hotel Operations, Starting With Housekeeping
Neil Schubert | March 12, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman traveling from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking fluent Italian, but he detects a slight American accent. He begins to converse with her, asking if she could help him order food. A room-service ordering screen appears, but the woman says she can take h...
Cloudbeds Reveals Highest Revenue-Generating OTAs for Independent Properties
Cloudbeds | February 5, 2024
Cloudbeds unveils its rankings of the highest revenue-generating OTAs worldwide for independent hotels, highlighting the continued dominance of Booking.com, Expedia, and Airbnb. The findings indicate a strong comeback for OTAs, the return of Asian travelers, and a renewed demand for hostels and shared accommodations. Based on data from thousands of independent properties, Cloudbeds’ customer insight affirms that properties see a boost in revenue when additional OTA channels are added. San Diego, CA – Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging business...
Whistle for Cloudbeds Expands Worldwide
CLOUDBEDS | September 6, 2023
Lodging businesses worldwide can now engage guests at every step of their journey using Cloudbeds’ industry-leading guest communication platform. San Diego, California — Sept. 06, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform. Integrated directly with the Cloudbeds Platform, Whistle for Cloudbeds gives properties the tools to drive incremental revenue, increase guest satisfaction, streamline internal operations, a...
Cloudbeds Announces Partnership With Vrbo
Cloudbeds | July 27, 2023
Full API integration will grant Cloudbeds customers access and visibility to a worldwide market of vacation rental-focused travelers San Diego, July 27, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced its integration with Vrbo. Through a full API connection, owners and operators can manage all aspects of their Vrbo listing through the Cloudbeds platform. The integration creates a superior user experience with automation in onboarding, managing rates and availability, reconciliation, and more. As one of the world’s premier ...
CoMMingle360 Transforms Customer Engagement and Drives New Business for Hotels
Lodging Interactive | April 10, 2023
Lodging Interactive, an award-winning digital marketing, reputation management, and social media engagement agency exclusively serving the hospitality industry since 2001, announced the launch of CoMMingle360. CoMMingle360 is a fully managed omnichannel lead generation marketing service that leverages social media platforms, text messaging, email marketing, and instant content delivery resulting in new business opportunities for hotel sales teams. “The post-pandemic era has brought about significant changes in consumer behavior, especially when it comes to shopping for travel experiences and communicating with travel suppliers. Mobi...
Cloudbeds Launches Inaugural State of Independent Lodging Report
Cloudbeds | March 20, 2023
(SAN DIEGO, CA) March 20, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the launch of its inaugural State of Independent Lodging Report. The first installment of the report, which will be released annually, offers a unique and data-rich view into the independent lodging segment, including data from property types and segments often overlooked in industry reporting. “Over the past decade, we have enjoyed a front-row seat to one of the world’s most dynamic and accelerating industries. We’re thrilled to utilize that privile...
Cloudbeds Wins Six 2023 HotelTechAwards, Solidifying Position as an Industry Leader
Cloudbeds | January 11, 2023
(SAN DIEGO) January 11, 2023 — Cloudbeds has been recognized for the fifth consecutive year as one of the industry’s top technology providers by Hotel Tech Report, solidifying its position as a leading hospitality platform powering more reservations and happier guests for lodging businesses worldwide. The 2023 HotelTechAwards honors Cloudbeds with six total awards: Best Property Management System, Best Hotel Management Software, Best Guest Messaging Software, Channel Manager Finalist, Top 10 People’s Choice, and Overall 10 Best Places to Work. “We’re excited to be named a product leader again by Hotel Tech Report for the fift...
La Casa del Camino Selects INTELITY to Improve Their Guest Experience
INTELITY | November 14, 2022
The historic Laguna Beach hotel plans to deploy smart-room tablets and the INTELITY platform to enhance guests’ stays Los Angeles, CA (NOVEMBER 14, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a new deal with La Casa del Camino. The historic property will implement INTELITY’s smart-room tablets and guest messaging as well as GEMS®, INTELITY’s Guest Experience Management System, which includes a suite of rich staff-facing tools for streamlined service and engagement between the hotel and guests. Located in the heart of Laguna Beach, California, La Casa del ...
