guest preference
Zoox Smart Data Continues Rapid Global Expansion With New North America Headquarters
Zoox Smart Data | October 15, 2020
International demand growing for innovative technology solution that allows customers to easily build and harness Big Data customer profiles from existing Wi-Fi networks Alpharetta, Georgia, October 15, 2020 — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth initiative that will allow Zoox to more effectively address the international hospitality and travel market with its established solution that provides unmatched visibility into guest preferences and behavi...
How Changes in Hotel Revenues Suggest Changes in Guest Preferences
Robert Mandelbaum | October 22, 2019
By Robert Mandelbaum From the high-tech preferences of Generation Z, to the experiential fondness of Millennials, to the health and wellness realities facing Baby Boomers, hotels continually adjust the amenities and services they offer to satisfy their guests. These adjustments are based on extensive consumer research, much of which has been published in the lodging industry trade publications. From the owner’s and operator’s perspective, the changes in guest preference manifest themselves on the hotel operating statement. Over the years, income from the variety of revenue-generating departments operated at hotels rise and fall as g...
