UniFocus to Host Webinar on Integrating Guest Surveys & Online Reviews, Jan. 26th

UniFocus | January 20, 2016

Dr. Dan Mount of Penn State's School of Hospitality Management to present DALLAS – Jan. 20, 2015 – On Tuesday, Jan. 26 from 2-3 p.m. EST, UniFocus, the Dallas-based provider of the service industry's most comprehensive workforce management systems and financial tools, will host the webinar "Integrating Guest Surveys and Online Reviews: How to increase customer satisfaction, drive revenue, and improve intent to return and recommend." The webinar will discuss: The value of social media reviews and how to how to improve market ranking Best practices of a guest feedback program Integrating survey and online feedback to ident...