guestware crm software
Callaway Gardens Implements Guestware
Guestware | May 12, 2017
Seattle, WA – Guestware, the hotel industry's most comprehensive and flexible Guest Experience Management software, has announced that Callaway Gardens in Pine Mountain, Georgia, has implemented Guestware Select. The popular destination needed a comprehensive guest response and preventative maintenance solution for their sprawling 13,000 acres of breathtaking gardens, four hotels, and conference and recreation facilities. Utilizing a shared call center, the properties can immediately dispatch guest requests with Guestware's Rapid Response tool directly to the staff's mobile devices at any property. This gives agents who are consta...
Guestware Partners with Infor Hospitality to Create a Two-Way Integration
Guestware | May 3, 2017
Seattle, WA – Guestware has teamed up with Infor Hospitality to create a two-way integration between the Guestware hotel CRM application and HMS property management system. This integration leverages complementary technology and allows for a seamless integration between the two systems. The first hotel to implement this new interface is Virgin Hotel Chicago. Guestware maintains comprehensive customer service data on frequent hotel guests. The software encompasses marketing, loyalty management, guest response, and guest recognition to manage the entire guest experience. This data includes special amenities required for each visit, ...
Guestware Partners with Agilysys LMS® to Create a Seamless Integration for Their Customers
Guestware | January 23, 2017
Seattle, WA – Guestware CRM Software has teamed up with Agilysys to create an interface with the LMS® property management system (PMS) for their shared hotel customers. This integration leverages complementary technology and allows for complete integration between the two systems. Guestware maintains comprehensive customer service data on hotel guests. The software encompasses guest response and guest recognition to manage the entire guest experience. Guestware's work flow automation software enables hotel staff to proactively manage guest requests, problem resolution and repeat guest arrivals. This data includes special ameni...
