hapi
Jeff Bzdawka Joins Hapi as President
Hapi | October 15, 2024
Miami, FL – October 16, 2024 – Hapi, the leading provider of hospitality data and connectivity solutions, announces the appointment of Jeff Bzdawka as company President. Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth. "I am thrilled to join Hapi at this exciting time for the hospitality industry," said Bzdawka. "Hapi has a strong track record of providing innovative solutions that help hoteliers improve their operations and guest experiences through the transport and transformation of data. I look forward to...
IHG, Sonesta, Nemacolin Speak on Stage on How a Modern Data Strategy is Critical to Success
Hapi | September 24, 2024
At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to data integrations is critical to personalizing guest experiences and driving loyalty to their brand. The hospitality industry is undergoing a transformational shift, driven by data integration and innovative technology solutions that increase efficiency while improving the guest experiences. During a recent panel discussion at HITEC 2024 in Charlotte, hospitality experts shared insights into how they are leveraging real-time data to differentiate guest experiences and drive loyalty. The panelists identifie...
Visual Matrix Expands Data Centralization Capabilities for Hapi
HAPI | June 20, 2024
[fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_wrap="wrap" hundred_percent_height_center_content="yes" equal_height_columns="no" container_tag="div" hide_on_mobile="small-visibility,medium-visibility,large-visibility" status="published" border_style="solid" box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_position="center center"...
Hapi Names New Head of Strategic Accounts to Ensure Customer Success
HAPI | May 8, 2024
MIAMI, May 8, 2024 – Hapi, the industry’s leading platform for fast and cost-effective connectivity between systems, is excited to announce the appointment of Chris Bram as Senior VP of Strategic Account Management. Bram’s hiring follows a series of strategic executive hires that solidify Hapi’s customer-centered growth plans, ensuring the right processes are in place to see customers through deployment to customer success. He will be tasked with overseeing the complete customer journey, ensuring expectations are met and exceeded in a timely and accurate manner. Bram brings a unique approach to enterprise-level account ma...
Hotel X Supercharges Marketing With Automation and Dynamic Content
Hapi | April 11, 2024
The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data. Located on Lake Ontario just five minutes from bustling Union Station in downtown Toronto, it’s hard to imagine there’s room for a full-service luxury resort. But stroll the 6-acre grounds of Hotel X, which opened in March 2018 as part of the Library Hotel Collection, and you’ll find multiple restaurants, a 90,000-square-foot fitness facility, a spa, a kids play center, cinema screening room, tennis, squash and pickleball...
How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program
Hapi | January 29, 2024
After growing through acquisition, Sonesta turned to Hapi to centralize and normalize guest data from multiple Property Management Systems across its various brands in real-time, which will power a new Customer Data Platform. Boston-based Sonesta International Hotels was founded nearly 100 years ago, but it was just over the past few years that Sonesta kickstarted its growth trajectory to becoming a global hotel powerhouse. Even before the acquisition of Red Lion Hotels in 2021, which added more than 1,000 franchised and managed properties and pushed Sonesta over the 1,200 properties mark, Sonesta had standout hotels in Los Angeles, Chicag...
RealTime Reservation Accelerates PMS Connectivity With Hapi Integration Platform
Hapi | November 16, 2023
Hapi will facilitate streaming of data between RealTime Reservation and leading hotel Property Management Systems, allowing hoteliers to provide guests with a complete view of all bookings in one place. MIAMI and NEW YORK, November 16, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a new integration with RealTime Reservation, a single reservation platform for ancillary revenue. Through the integration, RealTime Reservation can ingest data from the industry’s leading Property Management Systems by writing to a single Hapi API. RealTime Rese...
Data Travel Announces Hapi Guest Focus on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
hapi | October 4, 2023
MIAMI, FL, October 4th, 2023 – Data Travel, LLC today announced it has launched Hapi Guest Focus on Salesforce AppExchange, empowering hotel companies to craft personalized guest check-in experiences and drive upsell opportunities right at the front desk. Hapi Guest Focus is currently available on AppExchange. Hapi Guest Focus Hapi Guest Focus empowers front desk team members to leverage the wealth of guest data residing in Salesforce. By transforming this data into actionable insights, hotels can now curate exceptional guest interactions starting at time of arrival. Through the app, front desk agents can curate the check-in proces...
