hapi guest
Visual Matrix Expands Data Centralization Capabilities for Hapi
HAPI | June 20, 2024
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Hapi Names New Head of Strategic Accounts to Ensure Customer Success
HAPI | May 8, 2024
MIAMI, May 8, 2024 – Hapi, the industry’s leading platform for fast and cost-effective connectivity between systems, is excited to announce the appointment of Chris Bram as Senior VP of Strategic Account Management. Bram’s hiring follows a series of strategic executive hires that solidify Hapi’s customer-centered growth plans, ensuring the right processes are in place to see customers through deployment to customer success. He will be tasked with overseeing the complete customer journey, ensuring expectations are met and exceeded in a timely and accurate manner. Bram brings a unique approach to enterprise-level account ma...
Hotel X Supercharges Marketing With Automation and Dynamic Content
Hapi | April 11, 2024
The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data. Located on Lake Ontario just five minutes from bustling Union Station in downtown Toronto, it’s hard to imagine there’s room for a full-service luxury resort. But stroll the 6-acre grounds of Hotel X, which opened in March 2018 as part of the Library Hotel Collection, and you’ll find multiple restaurants, a 90,000-square-foot fitness facility, a spa, a kids play center, cinema screening room, tennis, squash and pickleball...
VAI Resort Taps Hapi and Salesforce to Deliver Hyper-Personalized Guest Experiences
HAPI | August 31, 2023
One-of-a-kind desert oasis in Glendale, Arizona, featuring an 1,100-room luxury hotel, will deploy Hapi Guest to personalize the guest experience across all areas of the resort. MIAMI and GLENDALE, Ariz., August 31, 2023 – VAI Resort, a $1 billion, 60-acre oasis featuring a 1,100-room luxury hotel scheduled to open in 2024 in Glendale, Arizona, has partnered with Hapi and Salesforce to personalize and differentiate guest service across the entire resort. The VAI operating team has selected Hapi Guest, a suite of hospitality-ready tools and configurations built for Salesforce CRM, to power a groundbreaking 360-degree personalized guest...