healthcare
Innovative Hospitality and Lodging Medi Spa Solutions During COVID and Beyond
Fred DeMicco | April 26, 2022
By Fred DeMicco and Adel Eldin Background The ongoing COVID Pandemic has brought challenges and opportunities to the travel and hospitality industries. There is an increased need for providing wellness services along with testing, provide safe quarantine, and starting treatment for low- and medium-risk individuals who will otherwise unnecessarily be directed to the already overwhelmed hospital system with added risk of picking up infections. Many Hotels, Resorts, and Spas have focused their marketing efforts on senior clients. They form a large portion of the hotel business. Thus, to further cater to this group of clients, Hotel ...
Dr. Lloyd Terrier on the Fascinating Intersection of Hospitality and Healthcare
EHL & CHUV collaboration | April 1, 2021
By Beatrice Venturini As the patient experience moves to the forefront of healthcare delivery, what are the hospitality systems, processes and knowledge that might enhance customer outcomes in the healthcare sector? EHL, no. 1 in the hospitality school rankings, is committed to crossing boundaries and creating bridges via transferable skills at a time when interdisciplinary learning is more in demand than ever before. Despite the inescapable fact that a patient rarely choses to be in hospital whereas a guest at a hotel usually does, there are a myriad of important similarities between the two sectors. Whether patient or guest, both ...
RIU Hotels & Resorts Launches RIU Protect, a New Healthcare Service for Its Customers
RIU Hotels & Resorts | June 16, 2020
The RIU Hotels & Resorts chain presents RIU Protect, a new service for its customers that provides medical assistance to its guests, including any affected by COVID-19 infection during their holidays. This is a unique and differentiating product, designed with insurance support from AXA XL and the guidance of Mercer Marsh Benefits, with which the hotel chain wants to offer extra safety to its customers when they take their holiday trips during this crisis caused by the COVID-19 pandemic. Accessing the service will be very easy. When booking with RIU through its website or call center, the customer will automatically receive this servic...
