heidi banak
Top Concerns and Trends for Hoteliers in 2021
H&LA | January 5, 2022
By Heidi Banak, Steve Szczygiel In a brief look back at 2021, there was widespread hope that it would be a slow return back to normal as pandemic concerns eased and society reordered itself, but pandemic troubles lingered through the year. While lockdowns and closures may be a thing of the past, new concerns were thrust to the forefront as supply chains tightened, the labor market continued to shrink and hoteliers were forced to pivot from a crisis of closure and decreased demand to the reality of returning to full operation amid a much different landscape. Hotel & Leisure Advisors’ consultants have worked on many assignments i...
Top 10 Hotel Trends in 2020: Are They Here to Stay?
Heidi Banak | December 3, 2020
By Heidi Banak Back when we were all naïve enough to think that 2020’s biggest headache would be a seemingly endless year of political campaign ads, hotels and resorts in the U.S. were poised to enjoy the fruits of a robust economy. But the onset of the COVID-19 pandemic threw the industry into chaos, forcing hotels and resorts to not only rethink their strategies for the year, but in many cases to completely overhaul their operations. As H&LA’s consultants have continued to work on many assignments in 2020, we have had the opportunity to see firsthand some of the new trends in response to the pandemic, and we have compiled our...
