help desk support
Meyer Jabara Hotels Offering IT Services & Support Across Its Portfolio and Beyond
Meyer Jabara Hotels | June 18, 2024
Hotel ownership and management group to design, procure, certify, manage, monitor, and maintain its hotels’ network infrastructure including cabling, guest/staff connectivity, cybersecurity, data backup/recovery, help desk support and more [Danbury, Conn., June 18, 2024 — Meyer Jabara Hotels (MJH) is invested in technology – so much so that the company is taking on the role of technology support, help desk, and implementation for its portfolio of 32 hotels plus any other properties needing IT assistance on a project basis. With the goal of enabling guests and staff to communicate at the speed of business or faster, the hotel owner an...
Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution
Cloud5 Communications | June 23, 2022
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction Chicago, IL. — June 23, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today launched a new service offering, Virtual Guest Services (VGS). VGS is designed to offload in-bound and/or in-house guest calls from hotel front desk and PBX staff, so they can focus more attention on high-value, in-person guest i...