hilton college
UH Study Identifies Most Important Factors in Hotel Guests’ Acceptance of AI Technology
The University of Houston | June 21, 2023
HOUSTON – Over the past couple of years, Artificial intelligence (AI) has greatly improved hotel operations and efficiency by automating processes such as booking and contactless check-in, allowing staff to focus on providing premium, personalized experiences to guests faster and at reasonable prices. So, it is no surprise that AI has emerged as a transformative force in the hospitality industry. But the question of how hotel guests feel about AI has never been clearly answered, until now. In a groundbreaking new study from the University of Houston Conrad N. Hilton College of Global Hospitality Leadership, Professor Cristian Morosa...
UH Study Finds Luxury Shoppers Opting for High-End Experiences Over Goods
The University of Houston | May 5, 2023
HOUSTON, May 5, 2023 – In an ever-evolving, post-pandemic world, more and more consumers of luxury goods are opting for unplanned, high-end experiences instead, according to researchers at the University of Houston Conrad N. Hilton College of Global Hospitality Leadership. In a new study published in the Journal of Hospitality and Tourism Research, Minjing Shin, an assistant professor at Hilton College, and her colleagues at Hong Kong Polytechnic University, suggest unplanned purchases of luxury experiences increase positive emotions and a sense of escapism. Hospitality experts define escapism as an intense experience that allows indivi...
University of Houston Hilton College of Global Hospitality Leadership Unveils Long-Awaited Expansion & Renovation
The University of Houston | March 7, 2023
HOUSTON, March 7, 2023 – As dean of the University of Houston Hilton College of Global Hospitality Leadership, Dennis Reynolds has no time for complacency. Whether it is implementing the latest technology or green-lighting industry-leading research, Reynolds is always trying push his program, which ranks among the top hospitality programs anywhere in the world, to even greater heights. And what better way for Reynolds, and Hilton College, to reach those greater heights and show that the sky really is the limit, than with a new, glistening eight-story tower at the Hilton University of Houston hotel. “We are truly ushering in a new ...
Anger Over COVID-19 Layoffs Keeping Hospitality Workers From Returning to Jobs
The University of Houston | January 3, 2023
HOUSTON, Jan. 3, 2023– Researchers at the University of Houston Conrad N. Hilton College of Global Hospitality Leadership say many skilled hospitality workers who were furloughed or laid off during the COVID-19 pandemic are angry and unlikely to return to the industry. During the first few months of the pandemic in 2020, travel and dining out declined rapidly putting severe financial strain on hospitality organizations, especially those in the lodging and food and beverage sectors. According to the U.S. Bureau of Labor Statistics, the hospitality industry lost nearly 8 million hospitality jobs were lost, making it the hardest-hit industr...
UH Conrad N. Hilton College of Global Hospitality Leadership Launches Houston’s First Restaurant-Based Food Service Robot
The University of Houston | December 5, 2022
HOUSTON -Dec. 5, 2022 - As dean of the University of Houston Conrad N. Hilton College of Global Hospitality Leadership, Dennis Reynolds is constantly looking for the newest technologies and innovations to keep his program front and center on the world hospitality stage. His latest find is a state-of-the-art food service robot called “Servi,” now on duty in Eric’s Restaurant at the Hilton University of Houston. “There’s a lot of buzz out there,” Reynolds says. “People are excited about it.” Hilton College is the only hospitality program in the world where students work and take classes in an internationally branded, ful...
Hilton College Announces Winners of the First-Ever Hospitality Hackathon (HC3), Sponsored by HFTP
Hilton College | August 10, 2020
This summer, the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management, in partnership with Hospitality Financial and Technology Professionals (HFTP®), challenged students in hospitality programs across the globe with the first-time Hilton College Hospitality Hackathon. The competition asked participants to tackle COVID-19 head-on and address the challenges it has posed to all sectors of the hospitality, travel and tourism industry, and to develop solutions to move it forward. "The response to our first HC3 Hilton College Hospitality Hackathon from hospitality programs around the world has been nothing short of...
Hilton College Initiates First-Ever Hospitality Hackathon (HC3), Sponsored by HFTP; Challenges Students From Hospitality Programs Across the Globe
Hilton College | June 1, 2020
The University of Houston Conrad N. Hilton College of Hotel and Restaurant Management, in partnership with Hospitality Financial and Technology Professionals (HFTP®), are addressing the immediate need for creative and thoughtful solutions that will assist hospitality companies to put their businesses back on track. To begin this critical dialogue, they are challenging students in hospitality programs across the globe with the first-time Hilton College Hospitality Hackathon. The competition, running the course of the summer (June 1-August 8), asks participants to tackle COVID-19 head-on and address the challenges it has posed to all sectors o...
Hilton University of Houston Receives $30.4 Million Bond for Renovation and Expansion of Teaching Hotel
March 25, 2019
HOUSTON – March 25, 2019 – A $30.4 million project to expand and renovate the Hilton University of Houston, the teaching hotel for students at UH's Conrad N. Hilton College of Hotel and Restaurant Management, has been approved by the University of Houston System Board of Regents. The project is financed through a revenue bond issued by the UH System, which will be repaid with additional revenue generated by the hotel. Preliminary design plans include the addition of a five-story tower consisting of 71 guest rooms above the south wing, increasing the hotel's total number of rooms to 151. Six suites on the second floor will be...
