hospitality employee engagement
Putting ‘Job-Hopping’ in Proper Perspective
Terry Donovan | June 14, 2018
By Terry Donovan Executive search clients consistently voice concerns about candidates who appear to be "job-hopping"– i.e., frequently move to new opportunities after relatively short stints. These concerns are reasonable and can be justified in many circumstances, although other times, movement early in an individual's career can be both beneficial and rational. For instance, one AETHOS placement talked about how he sought different companies and experiences in the beginning years of his career to make himself more well-rounded and adaptable in the future. Aiming to understand better these different views on job-hopping, an anal...
It Takes Two to Build, But Only One to Destroy
Georges Panayotis | May 22, 2018
By Georges Panayotis How can we imagine developing a product and a brand that are disembodied, cut off from their source of inspiration, with no link to what should feed them and help them progress? Today, large companies suffer from two major ills: a brutal and merciless transformation that does not wait for latecomers, the rupture that is on everyone's lips; and obvious management problems. Managers have been sidelined, in favor of robotisation, financiers and great strategists without anticipating in the medium term the devastating effects of a lack of management. Because those managers who are operational, who are the lines of ...
Boosting Employee Performance in Hospitality
January 3, 2018
Few industries make greater use of part-time and seasonal employees than the hospitality industry. But even as they provide extra hands in busy times and the high season, part-timers and seasonal workers are less likely to consider themselves to be 'insiders', who are generally more willing to suggest improvements or accept additional duties. For this reason, many employers go to some lengths to encourage all employees to regard themselves as insiders (for example, with pep talks or other employee events). With that goal in mind, a new study from Ecole hôtelière de Lausanne highlights the key elements that would encourage e...
Using Gamification to Improve Hospitality Employee Retention Rates
Chris Whitlow | November 17, 2017
by Chris Whitlow High turnover rates are a problem that hotel owners face every day and finding solutions to keep hospitality employees is just as challenging. In 2016, the turnover rate for employees in the hospitality sector was more than 70 percent, according to data from the Bureau of Labor Statistics' Job Openings and Labor Turnover (JOLTS) program. To counter this and improve employee retention rates, hotel owners should consider utilizing gamification to engage and inspire employees. If you're unfamiliar with gamification, it's the application of game elements into other settings. Many companies are already using gamification for...
