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hospitality experience

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hospitality experience

The Retro Motel Trend With Hotel Zazz in Albuquerque

Adam and Larry Mogelonsky | July 10, 2024

With the recent Fourth of July holiday, we bring you a story of true American success in hospitality. The Hotel Zazz in Albuquerque, New Mexico, which opened in Fall 2022, is emblematic of the retro motel trend that has captured the hearts of drive-to-vacationing millennials and Gen Xers, alongside other independents like The Vagabond Hotel in Miami, The Dive Motel in Nashville, Skyview Los Alamos in California and Thunderbird in Marfa, Texas as well as multi-property brands like Bluebird and Urban Cowboy. Right along the famed Route 66, all of the 48 guestrooms are imaginatively decorated with colorful, eclectic finishings while the public s...

IHG Partners With JA Worldwide to Help Young People Build Skills and Experience in Hospitality

IHG | September 26, 2019

Announced ahead of UN World Tourism Day, partnership highlights opportunities available to young people in the tourism industry IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has today announced a global partnership with JA (Junior Achievement) Worldwide, one of the world’s largest youth-serving NGOs, which focuses on preparing young people for future employment and entrepreneurship. The year-long partnership will support more than 750 young people as they gain skills and experience in hospitality in nine major markets around the world, including the US, Canada, Mexico, UK, France, Germany, UAE, Japa...

Hotels: Are you a Clunker or a Sports Car?

Stephan Wiesener | July 26, 2018

By Stephan Wiesener "The most successful technological innovation should feel so natural to the user that it's almost completely invisible. We only notice things when the user experience is awkward or clunky, or when it simply doesn't work." Otto Berkes, CTO CA Technologies This quote is more than two years old, and yet, the hospitality experience still feels clunky, both for hotel staff, as well as for guests. Just think of the check-in experience at most hotels: the front desk staff must ask the guest key details (name, etc.), look up the reservation, make sure the guest has the right room assignment and that the roo...

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