hospitality heroes
HSMAI Honors Hospitality Heroes as Part of the Annual Adrian Awards
HSMAI | July 16, 2020
The Hospitality Sales and Marketing Association International (HSMAI) is recognizing hospitality professionals who have taken a leadership position, championed a cause, or created a program that has directly benefited industry workers, medical personnel, first responders, or communities that have been impacted by the coronavirus pandemic with the first-ever HSMAI Hospitality Heroes Adrian Award honor. “It is truly incredible how hospitality professionals have stepped up during a time of crisis,” said Robert A. Gilbert, CHME, CHBA, president and CEO of HSMAI. “It’s true that hospitality is founded on a community of individuals who...
Let’s Celebrate Our Heroes of Hospitality Who Come Through in Crisis
Doug Kennedy | March 23, 2020
By Doug Kennedy As we begin week two of the most challenging era in the modern history of the hotel and lodging industry, I am reminded of one of my all-time favorite quotes: “It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality.” - Conrad Hilton, founder of Hilton Hotels Although many hotels are closed and others reducing staff, plenty of other hospitality workers woke up today, put aside their own personal concerns about health and family, put on a uniform, and went to work. Today and in the coming weeks, frontline heroes will be doing extraordinary things for their guests...
