hospitality innovation
Check-In to Success: Agilysys Reveals Path to Hospitality Innovation
Agilysys | September 18, 2024
Insights from Agilysys 2024 APAC Hospitality Impact Study reveal the importance of personalization and seamless experiences By Tony Marshall, Vice President and Managing Director, APAC The Agilysys 2024 APAC Hospitality Impact Study reveals critical insights into how hoteliers can boost both guest satisfaction and revenue. The key to unlocking this dual success lies in a vital yet often underutilized tool - personalization. Cracking the Loyalty Code: Unraveling the Rebooking Paradox One of the study’s most startling findings is the "rebooking paradox." While hoteliers report high guest satisfaction (86%) and perceived value for m...
University of Houston Hilton College of Global Hospitality Leadership Unveils Long-Awaited Expansion & Renovation
The University of Houston | March 7, 2023
HOUSTON, March 7, 2023 – As dean of the University of Houston Hilton College of Global Hospitality Leadership, Dennis Reynolds has no time for complacency. Whether it is implementing the latest technology or green-lighting industry-leading research, Reynolds is always trying push his program, which ranks among the top hospitality programs anywhere in the world, to even greater heights. And what better way for Reynolds, and Hilton College, to reach those greater heights and show that the sky really is the limit, than with a new, glistening eight-story tower at the Hilton University of Houston hotel. “We are truly ushering in a new ...
TraknProtect Captures Coveted “Judges’ Choice” Award at E20X (Entrepreneur 20X) Competition at HITEC 2019
TraknProtect | June 18, 2019
Leading innovator of employee safety button technology selected by a panel of judges as winner of top industry award recognizing innovative startup companies in the hospitality sector Minneapolis – HITEC Booth #3017 – June 18, 2019 – TraknProtect, a leading provider of real-time location technology purpose-built for the hospitality environment, has continued its winning streak, claiming the top industry innovation award in this year’s Entrepreneur 20X (E20X) competition at HITEC Minneapolis. Selected by an expert panel of judges comprised of hotel technology professionals, TraknProtect was honored with the Judges’ Choice Award, ...
Hospitality Technology Leaders Recognized for 2018 Achievements
IDeaS | March 12, 2019
IDeaS Global Partner Ecosystem Awards given to key contributors for excellence in innovation, leadership and focus Tweet This: @IDeaS_RevOpt announces 2018 Global Partner Ecosystem Award recipients at 2019 ITB Berlin partner celebration www.ideas.com/news MINNEAPOLIS—March 12, 2019—IDeaS Revenue Solutions and its global ecosystem of partners strive to deliver better revenue management solutions to hotels all over the world. During ITB Berlin on March 7, 2019, partner representatives were recognized and awarded by their IDeaS peers for their exemplary levels in four categories: Innovation, Client Focus, Results Focus and Hig...
What Hotel Chains Are Learning From Industry Disruptors… and You Can Too
Dean Minett | July 31, 2018
By Dean Minett Part of the problem with disrupting the hospitality industry (or any industry, for that matter) is that if you are successful, others will emulate. The changes sparked by AirBnb and OTAs like Expedia cannot entirely be patented or trademarked – if they could, an army of lawyers would slap down any encroachment on its business model. As it stands, all they've done (aside from creating billion dollar brands) is open the door. They've shown the world that hotels and hospitality can be reimagined. It should come as no surprise that some of the biggest and most innovative hotel groups are doing a whole lot of emulating o...
2018 Hotel Industry Innovation Report
Dr. Carlos Martin-Rios | July 5, 2018
By Dr. Carlos Martin-Rios Ecole hôtelière de Lausanne (EHL) recently released a comprehensive Hospitality Innovation Industry Report, authored by Dr. Carlos Martin-Rios, an Associate Professor at EHL. Dr. Rios has been tracking hospitality innovation for the past several years, surveying hundreds of managers and interviewing more than 50 executives and thought-leaders to produce this report. The key objective of this research is to increase knowledge about the adoption of innovative practices by global hospitality businesses, and to support the integration of innovation strategy into hospitality business strategy. Understa...
Innovation in Hospitality: Change is Good
Georges Panayotis | January 23, 2018
by Georges Panayotis Each upheaval in the hotel industry offers an efficient response to the problems of the moment and these answers make it possible to reset the counters to zero and start over on sound foundations. About fifty years ago, hotel chains contributed to a major transformation in the sector by introducing strong innovations to the hotel product. They built a model that offered a better value for money and made the offer more reliable through standardization. The customer who booked a night in a hotel knew exactly what to expect in terms of products and services. This new way of looking at the hotel business has been accomp...
The Solution To Industry Stagnation Is Innovation
Larry Mogelonsky | March 22, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) During the 2008-2009 economic downturn, even though the future of most hotels was uncertain, the corrective actions for such times of hardship were not. Properties across the board responded to the lower occupancies and tightening of travelers' purse strings by cutting costs in whichever way would balance the budget. Now, however, it would seem as though we are confronted with a mercurial problem, that of a flattening of pace. Whereas the calamitous events of just shy of a decade ago hit us like an exploding hot lava volcano, this present day 'flattening of pace' is not nearly as visceral. ...
