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It Is Time to Be True Leaders!
Vanguélis Panayotis | December 6, 2022
By Vanguélis Panayotis A career is a lifetime achievement - from early days in one's career all the way to maturity, expectations will inevitably evolve for those who have chosen the industry. It is our duty to adapt to these expectations. Whatever they might be, we all search for meaning. As an industry, it is up to hospitality to bring this meaning to its employees. Therefore, many stakeholders have become involved in helping communities, implementing concrete actions to preserve the planet and addressing (gender) diversity. Let’s remember that tourism accounts for 10.3% of global GDP and also more than 300 million jobs worldwide*. ...
It Is Impossible to Walk on Our Heads… And yet…
Georges Panayotis | February 27, 2019
Georges Panayotis A little logic, a little common sense, and we quickly understand that it is impossible to walk on your head. So why do we keep trying? Our businesses and our industry have slowly shifted towards a development model that is increasingly disconnected from reality. An overgrown head with atrophied hands and feet. Operational staff who most of the time have to muddle through regardless, whether they are ambidextrous or handless, long-distance runners or disabled. Careful not to upset the pyramid In our sector, operational people - the feet and hands of the trade - are essential. It is on the ground that the product and se...
Rights Need a Helping Hand
Georges Panayotis | February 13, 2018
By Georges Panayotis More than 400 years ago Molière said: it is not always enough to be on the right side; sometimes a little extra help is needed, a little nudge that makes it possible to go further and succeed. The tourism industry reports an impressive bill of health with 20 years of steady growth that can be expected to continue for years to come. Just over 60 years ago, 50 million travelers journeyed the world around. Today, there are more than 1.3 billion. The tourism sector represents 5% annual growth on average, 1 in 10 jobs worldwide and 8 to 15% of the GDP of developed countries. In France in 2016, the sector accounted...
When Everything Is Worthwhile, Nothing Is…
Georges Panayotis | November 28, 2017
By: Georges Panayotis The industry's mutation is in full swing and driven by clientele and disrupters. Needs and expectations are diversifying, as are the information channels. This pushes hoteliers to open up and diversify to offer an increasingly broad array of services. These changes within the structures go hand in hand with changes in the city and in the way tourists - business, leisure and combined - evolve. Today's clientele refuse obligations. They want to experience their stay in accordance with their needs and habits with comfort at least equal to home. Both in the hotel and outside, they want to have ready access to ...