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hospitality operations

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hospitality operations

Overcoming the IT Challenges in Hospitality Operations

Nandika Udupihilla | May 10, 2024

By Nandika Udupihilla Digitalisation is not a new trend within hospitality operations in 2024. In fact, technology adoption and smart solutions has been the backbone of successful hotel operations in the last few years, changing how guest needs are met. Technology plays a key role in streamlining service delivery within hospitality. Technology integration within office operations is also pivotal in ensuring the smooth functioning of hospitality businesses. However, the convergence of smart technology and hospitality operations does not come without challenges. While technology enhances employee capabilities and redefines hospitality ope...

Agilysys to Showcase Latest InfoGenesis Point of Sale Innovations With IG 12UX at HITEC® Dallas 2021

Agilysys | September 23, 2021

Industry-Leading Provider of POS & Property Management Solutions Offers Exciting Insight Into How Hoteliers Can Adopt Modern Flexible POS Capabilities That Address Demands for Enhanced Convenience Alpharetta, Ga. (September 23, 2021) – Agilysys, Inc., (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced plans to showcase IG 12UX, the latest modern client for its award-winning InfoGenesis POS, at this year’s HITEC® in Dallas, taking place September 27-30. In addition to providing attendees with details on its full range of property...

Are We Obsolete in Our Prime?

John R. Hendrie | April 10, 2018

By John Hendrie Mick Jaggar really was right over some fifty years ago, when he trebled, "I can't get no satisfaction". And, even the satisfaction he might have received, had little value. Many consumers are no better off now. The mediocrity anticipated with products and services has created a new depth of cynicism and distrust across retail establishments, and this includes Hospitality operations. To thrive and succeed we must better engage the guest, gain their loyalty and exceed their hopes. Our passion must be seen in a new context – the commitment to transcend expectations. In order to transform your business, a leap is requi...

New York’s Nolitan Hotel Improves Their Engineering Operations with ALICE

ALICE | February 14, 2017

The Nolitan's GM appreciates how ALICE asks the right questions, listens, and works to tailor the product to the hotel's needs. New York, NY -- New York's trendy Nolitan Hotel is using ALICE's dedicated hotel staff product, ALICE Staff, to manage their engineering operations. The Nolitan's General Manager, Bogdan Docu, first learned about ALICE as Front Office Manager at the Hotel Gansevoort, where he was impressed with how receptive the ALICE team was to listening to and acting on product feedback. When he moved to the Nolitan, he knew he needed to work with the company again, selecting ALICE's software for management of his back of h...

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