hospitality workforce
HSMAI Foundation’s Annual State of Talent Report Reveals Top Hospitality Talent Trends
the HSMAI Foundation | February 22, 2024
McLean, VA (Feb. 22, 2024) The Hospitality Sales & Marketing Association International (HSMAI) Foundation is proud to release its third Annual State of Talent report which reveals this year’s trends in the hospitality industry that are impacting the talent within the sales, marketing, and revenue optimization disciplines. “This year the report builds on the foundation from last year’s report and captures new trends in the industry,” explains HSMAI Foundation Executive Director Robert A. Gilbert, CHME, CHBA. “We also showcase examples of leaders who have created inclusive, dynamic, and forward-thinking work environments, sharin...
5 Strategies to Win 78% or Greater Employee Engagement
Beekeeper | June 13, 2023
By Cris Grossmann, CEO and co-founder, Beekeeper Frontline workers are the engine that drives business. Around the world, 80% of all workers serve on the frontline, working in industries such as construction, hospitality, manufacturing and retail. However, companies are struggling to hire and retain top talent. Frontliners are experiencing rising food, housing and childcare costs due to inflation, causing them to job-hop or take on extra work. Nearly 70% of Americans are looking for a second job to keep up with widespread price increases. Leaders are seeking to engage a multi-generational workforce, including younger staff who have diff...
How the Right Hotel Technology Can Help Hoteliers Attract and Retain Employees
Tanya Pratt | January 25, 2023
By Tanya Pratt The hospitality industry continues to face major challenges as the labor landscape shifts, driven by the pandemic and global macro-economic factors. As in other industries, hoteliers find themselves having to re-write the value proposition of working at a hotel. To recruit a new generation of workers and retain a skilled workforce, hoteliers must implement technologies that enable hotels to be attractive workplaces with unique employee experiences, while also continuing to deliver exceptional experiences that their guests crave. How can hotels be successful? By using modern employee facing technology, including str...
Key Questions on Employees’ Minds Right Now, Part I/II
James Houran | May 28, 2020
By James Houran, Matt Peterson Many hospitality students and professionals around the world recently participated in AETHOS’ series of development webinars. These sessions offered attendees the opportunity to complete the 20|20 Skills™ assessment to gain a personal SWOT analysis to help them navigate these challenging times of occupational crisis and change. Interestingly, the attendees consistently voiced certain concerns and follow-up questions. We wanted, therefore, to address these issues publicly for the benefit of business owners, leaders, and HR professionals who are eager to understand the issues presently on the minds of th...
