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Hotel Room Innsights Report: Hotels.com Pulls Back the Covers on the Surprising World of Hotels

The Hotels.com | September 10, 2024

Lost and Found: A pet lizard, $6 million watch and car tire are some of the oddest items left in hotel rooms around the world Room Service: An Evian filled bathtub, burnt toast, 4lbs of bananas and a caviar hotdog top the most bizarre room service orders Hidden Hotel Perks: A 400-year-old Japanese garden and guitar concierge are among the hotel perks you never knew you needed September 10, 2024, AUSTIN — Today Hotels.com launches its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, w...

How to Make a Hotel’s Common Areas Anything But Common

Cicero Construction Group | July 24, 2024

PLAINFIELD, IL, JULY 24, 2024 -- Before embarking on a hotel renovation, do not overlook common spaces like the pool, business center, and grab-and-go pantry. Updating these spaces can improve the overall guest experience, attract new customers and lead to return visits. In addition, renovating common areas can save the hotel money in the long run by addressing maintenance issues, therefore preventing deterioration and extending the lifespan of the property. Cicero Construction Group, a premier contractor with more than fifty years renovating commercial properties, offers the following renovation ideas for hotel common spaces: BUSINESS ...

Arch Amenities Group Appoints Michael Leahy as Chief Financial Officer

Arch Amenities Group | July 8, 2024

ROCKVILLE, Maryland (July 8, 2024) – Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of travel and hospitality veteran Michael Leahy as chief financial officer. “Michael Leahy is a resourceful finance and team leader with an analytical approach to problem-solving and the ability to effectively communicate and coordinate efforts across all levels of an organization to achieve key deliverables,” said Steven Rudnitsky, Arch chairman. “He will support each of our businesses...

Since When Have EV Chargers Become a Necessity for Hotels?

Linchi Kwok | July 2, 2024

I rented a pure electronic vehicle (PEV) or battery electric vehicle (BEV) for a road trip to Palm Springs in January. That was the first time I took a trip with an EV, and I discovered that a PEV was only good for short or daily commutes. I will need a hybrid EV or a gas-powered car for longer road trips.     My not-as-pleasant EV experience in Palm Springs Before this road trip, I assumed that EV chargers would be “everywhere” in California because California is the pioneer in banning the sales of new gas-powered vehicles. As a result, I did not “bother” to check how many EV chargers the area or my hotel has, even though I kne...

Investing in Wellness Tourism: A Good Strategic Move for Hotels

Angelina Chang | April 12, 2024

By Angelina Chang In recent years, the hospitality industry has witnessed a significant shift towards prioritizing wellness tourism. This movement reflects a global trend towards slower living and self-care, highlighting the importance of holistic health for individuals of all ages and backgrounds. Wellness is defined by the “Global Wellness Institute” (GWI) as “the active pursuit of activities, choices, and lifestyles that leads to a state of holistic health.” As hotels navigate this evolving landscape, investing in wellness tourism emerges not only as a lucrative business strategy but also as a commitment to community well-being ...

Waterparks Maintain Momentum in 2024 Amid Growth and New Opportunities

David J. Sangree | April 11, 2024

By David J. Sangree March 2024 – In 2023, waterpark owners and operators saw a more competitive market as attendance levels remained similar to 2022 while ticket pricing growth was more subdued. This occurred due to increased competition from a variety of additional attractions and entertainment venues in the post-pandemic economy. In 2023, 16 indoor waterpark openings and expansions added 480,000 square feet of indoor waterpark space while twelve new outdoor waterparks opened. New growth is forecasted for indoor and outdoor waterparks in 2024 as several large-scale projects will open that will alter the waterpark landscape. These projec...

Man-Made Lagoons Gain Popularity

Stephen Szczygiel | March 6, 2024

By Stephen Szczygiel, CHIA INTRODUCTION Man-made swimming lagoons, not to be confused with pools or waterparks, have emerged as a new and innovative way to enjoy recreational water activities. These large (over one acre of water surface) and uniquely designed aquatic venues present new opportunities within the residential, resort, and attractions industries. Over the past several years, H&LA has seen the emergence of swimming lagoons in many facets of leisure development from large-scale resort settings to residential developments. The rise in popularity of these man-made lagoons lies in their ability to create waterfront and bea...

7 Ways QR Codes Can Revolutionize the Hotel Guest Experience in 2024

Sharat Potharaju | January 22, 2024

By Sharat Potharaju Modern hotel guests expect efficient, personalized, and tech-enabled services throughout their stays. Nearly 40% of travelers would even opt for entirely self-service accommodations and no staff interactions except by request. Innovative technologies, like QR codes, present the perfect solution to meet and exceed rising expectations while driving revenue and loyalty. A simple smartphone scan bridges the physical and digital, unlocking convenience, customization, and satisfaction from check-in to check-out. To revolutionize the guest experience in 2024, consider these seven QR code use cases. Speed up check-in a...

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