hotel booking sites
Hotel Booking Sites Under Scrutiny: Implications for the Hotel Industry
Stuart Pallister | September 6, 2018
By Stuart Pallister At the end of June, the UK's Competition and Markets Authority (CMA) launched a crackdown on a number of hotel booking sites due to concerns they were breaking consumer protection law. Concerns included search results rankings, pressure selling, discount claims, and hidden charges. The CMA has sent warning letters to a "range of sites", demanding that these booking sites review the way they rank and display information, and comply with the law. It says "the next step is to take any necessary action – including through the courts if needed – to ensure people get a fair deal." EHL assistant professor of mar...
New Hotel Booking Sites Take Advantage of Industry Loopholes
Nancy Huang | December 18, 2017
By Nancy Huang Almost seven years since HotelTonight launched its tonight-only hotel booking app, the industry has been flooded with a host of ambitious startups looking to find similar success. At the recent PhocusWright Summit, almost half of the 24 startups presenting their ideas were related to hotel booking apps. However, during a rapid 3-minute question round, potential investor Chris Hemmeter questioned the sustainability of one of the startup's business models, raising concerns that it merely took advantage of industry loopholes. In the following post, we'll look at how some newer hotel booking apps are striving to find their ow...
AH&LA Urges Level Playing Field at FTC ‘Sharing Economy’ Workshop
American Hotel & Lodging Association (AH&LA) | June 10, 2015
Panel includes representatives from Airbnb, NYC Taxi and Limousine Commission, Uber and National League of Cities Washington, D.C. - June 10, 2015 - The American Hotel & Lodging Association (AH&LA) participated in today's Federal Trade Commission (FTC) "Sharing Economy" Workshop aimed at exploring the relationship between competition, consumer safety, economic growth and regulation. Senior Vice President and head of Governmental Affairs, Vanessa Sinders, joined a panel discussion with representatives from Airbnb, NYC Taxi and Limousine Commission, Uber and National League of Cities. AH&LA's Sinders focused on the importance ...
AH&LA Applauds Sen. Grassley for Urging FTC to Investigate Rogue Hotel Booking Sites
the American Hotel & Lodging Association (AH&LA) | May 26, 2015
Washington, D.C. - May 26, 2015 - The American Hotel & Lodging Association (AH&LA), the sole national association representing all segments of the 1.8 million-employee lodging industry, today applauded Senator Grassley, Chair of the Senate Judiciary Committee, for his support in calling attention to deceptive hotel booking sites, which trick consumers into thinking they are booking directly with a hotel. Chairman Grassley sent a letter to the Federal Trade Commission (FTC) asking it to investigate the deceptive practices of rogue third party booking sites. "We are grateful for Chairman Grassley's support in calling attention to ...
