The Hotel Cloud Checklist

July 17, 2023

By Michael Heinze How The Cloud Enables Better Hospitality Hospitality is a personal and engaging industry, and hotels want their technology to reflect these qualities to better serve their guests. Despite the trend of larger hotels and the widespread availability of the Internet, guest expectations have remained the same. What has changed is how guests expect to receive services. In the past, bookings were made through mail inquiries, phone calls, or fax. Legacy PMS was the system used for these bookings, but it was built to meet the needs of 30 years ago. Today, guests expect personal recommendations, fast information, services, and t...