The Must-Have List for a Hotel Messaging Platform in 2021

Larry and Adam Mogelonsky | February 3, 2021

By Larry and Adam Mogelonsky While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need to ensure that service delivery is never compromised for the guests you have, while at the same time ensuring a smooth ramp-up as we transition out of this pandemic. Plus, in our current climate of lower occupancies, you cannot afford a bad review tarnishing your online reputation. Compounding this is the need for contactless communications. Traveler behavior has all but permanently changed an...