hotel email services
Digital Alchemy Manages Guest Relationships for 20-Property Pomeroy Lodging
Pomeroy Lodging | December 1, 2015
Growing Operator Leverages Online Communication to Win in Its Markets and Strengthen Guest Satisfaction Scores December 1, 2015 – Pomeroy Lodging operates 20 properties that carry IHG, Marriott, Ramada and Motel6 flags as well as its proprietary Pomeroy Family of brands. One thing its properties have in common is a portfolio-wide email guest communication platform from Digital Alchemy that builds loyalty and generates a personalized guest relationship. Digital Alchemy is the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels. Digital Alchemy drives revenue with gu...
Gene Juarez Salons & Spas Partners with Digital Alchemy to Connect with Clients Across 10 Locations
Gene Juarez Salons & Spas | November 10, 2015
Largest Salon in the Pacific Northwest Uses Personalized Email Confirmations and eSurveys to Coordinate Thousands of Yearly Spa Visits November 10, 2015 – Gene Juarez Salons & Spas operates 10 locations in the Seattle area. The company's services and staff have earned multiple awards including InStyle magazine's "Top Spas in the United States" and "Salon of the Year" by Modern Salon magazine. One of the secrets that keep Gene Juarez on top is the quality of its personalized service. And this starts with the way it communicates with clients. Digital Alchemy communication is an important part of Gene Juarez Salons & Spas' bu...
Amway Grand Relies on Digital Alchemy to Strengthen Guest Relationships
Digital Alchemy | September 29, 2015
Full-Service Independent Uses Custom Email Services, eSurveys to Build Guest Loyalty September 29, 2015 – Digital Alchemy, the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels, enters its sixth year of email marketing partnership with the Amway Grand Plaza. The full service conference destination uses Digital Alchemy's suite of online guest communication and digital marketing tools to facilitate 2-way communications with guests that builds loyalty. Digital Alchemy drives revenue through dynamic personalized 2-way mobile messaging, digital marketing for hotels, g...
Savvy Independent Operators Drive Loyalty, Revenue with Personal Online Strategy
Digital Alchemy | September 1, 2015
September 1, 2015 – Smart independent operators know their guests are online – and are reaching them there to increase loyalty and revenue. Here is how. "We know our guests and keep them coming back with Digital Alchemy's personalized, and intelligent, Email Confirmation, Pre-Arrival letters, and Post-Stay eSurveys. 'Personalized' because we reach out to guests when we have something we know they want, and 'Intelligent' because we know who opens our emails so we engage in two-way communication." said Jeff Bay, Area general manager for HayMax Hotels that operates the Hotel Aspen and Molly Gibson Lodge in Aspen, Colorado. Guests respo...
Nemacolin Woodlands Resort Taps Digital Alchemy for Personalized Online Guest Services
Digital Alchemy | August 12, 2015
Nemacolin Builds Online Guest Relationships with Digital Alchemy's Suite of Custom Communication Tools August 12, 2015 – Digital Alchemy, the leading provider of hospitality Customer Relationship Management, guest communications, and email marketing for hotels, announced Nemacolin Woodlands Resort, situated on 2,000 acres between Pittsburgh, PA and Baltimore, MD implemented its suite of online guest communication and digital marketing tools for hotels. Digital Alchemy drives revenue through dynamic personalized 2-way mobile messaging, guest communication, marketing, and guest feedback. Click here for information on Digital Alchemy. "...
The Sherry-Netherland Relies on Digital Alchemy to Convey 5-Star Luxury with a Human Touch
Digital Alchemy | July 28, 2015
How Can Online Communications Convey White-Glove Service? With Stunning Visuals, Personal Messages and Digital Alchemy July 28, 2015 – The Sherry-Netherland is a Manhattan landmark and one of New York's most respected luxury hotels. On property it delivers a refined presence and personalized white-glove service. Online it relies on Digital Alchemy hotel email services to convey the same personalized presence with a human touch. Digital Alchemy is the leading provider of hospitality Customer Relationship Management, guest communications and digital marketing for hotels. "The Sherry-Netherland, known as 'The Sherry' to its guests, provi...
