hotel innovation
Hotel of Tomorrow Project Unveils Seven New Hospitality Concepts
The Gettys Group | June 2, 2022
Chicago, Il (June 2, 2022) --What will hotels of the future look like and how will they function? The Hotel of Tomorrow Project (HOT Project®), a global think tank of industry leaders, seeks to answer that question. After an eight-month collaborative effort, which included regular and virtual reality meet-ups on a custom-built HOT airship in the metaverse, a team of more than 200 including representatives from Hilton, IHG and Marriott hotels, along with technology experts and hospitality school students has unveiled seven future hotel visions. “When you gather and collaborate with many of the most innovative minds in the hospitality ind...
“Free” PMS API Integration Is the Key to Hotel Innovation
Jos Schaap | September 8, 2020
By Jos Schaap Ask any hotelier or hotel technology company about their biggest pain points, and inevitably they will mention integration. Interfacing between legacy hotel Property Management Systems (PMS) and third-party systems have plagued the hospitality industry for years. HTNG was created some 20 years ago to create a communication messaging standard for hotel systems and made some initial progress. But till today, connecting hotel systems is still mostly a pain. With the onslaught of COVID-19 upending the travel industry, the stakes for the hotel sector couldn’t be higher. Hotels need to change their service models to support ...
Online Travel Agencies Looking Elsewhere for Growth; Why Hotels Need to Embrace Innovation
David Ryan PR | October 30, 2018
Take note hotels and hoteliers – you need to start innovating to drive direct bookings. Online travel agents are active in their search for new revenue streams amid changing consumer trends, slowing levels of growth and the effect of the recent Package Travel Directive in the EU. Expect heightened M&A activity in the short term. Expedia confirmed phase 2 of their move into urban markets. TripAdvisor growth coming from non-hotel business and Booking.com looking into offering not just hotels and flights but "a more holistic travel experience". You have to give credit for their proactive approach to diversification. Innovate or D...
The Innovative Hotels That Are Making Travel Better in 2019
Alan Young | October 18, 2018
By Alan Young Witnessing the gradual advancement and disruption of technology and services is an exciting, and sometimes industry-altering concept, as our world continues to evolve at a seemingly rapid pace to meet modern demands. Generations today know (and love) the likes of Netflix and Crave TV, for example, but many of us also remember the popularity of Blockbuster video — a formerly successful business model which now, doesn't even exist. And those of us who used to cling enthusiastically to our flip phones whilst playing 'Brick Breaker', likely upgraded to iPhones with their robust connectivity capabilities and e...
Hotels: Are you a Clunker or a Sports Car?
Stephan Wiesener | July 26, 2018
By Stephan Wiesener "The most successful technological innovation should feel so natural to the user that it's almost completely invisible. We only notice things when the user experience is awkward or clunky, or when it simply doesn't work." Otto Berkes, CTO CA Technologies This quote is more than two years old, and yet, the hospitality experience still feels clunky, both for hotel staff, as well as for guests. Just think of the check-in experience at most hotels: the front desk staff must ask the guest key details (name, etc.), look up the reservation, make sure the guest has the right room assignment and that the roo...
Renovate to Innovate
Georges Panayotis | January 16, 2018
By Georges Panayotis At the dawn of the French Revolution, Mirabeau told Louis XVI: "Sir, when we look at where the good heads led France, perhaps we might try the bad ones." Could there be any resemblance to what we are experiencing now? It is too late to rewrite history, but it is high time we learned from our mistakes. The first is not putting enough emphasis on productivity. The hotel industry is one of the few sectors where the value added per hour worked has not changed over the last two decades, while it has been soaring in other sectors, such as new technologies as well as in traditional industries. In this context, on...
