hotel reputation management
Lodging Interactive’s CEO to Speak About Hotel Reputation Management on HSMAI NYC Luncheon Panel
Lodging Interactive | May 9, 2017
PARSIPPANY, NJ - May 9, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced that DJ Vallauri, the Company's Founder & CEO, will be a guest panel member at HSMAI's NYC Chapter luncheon on Monday, May 22, 2017 at the 3 West Club in New York City. The panel discussion, titled Online Reputation Management - Perception vs. Reality, will discuss and share insights hoteliers can use when managing their online reputation. "I'm honored to be part this month's HSMAI NYC luncheon panel to discuss the importance of correctly managing hotel ...
Industry Mystery: Why Aren’t Hoteliers Responding to Online Reviews?
Lodging Interactive | March 24, 2015
Hotels that respond to reviews see an increase in overall review ratings and booking inquiries. The benefits are well documented, and yet hoteliers still are not responding. PARSIPPANY, N.J. - MARCH 24, 2015 - If a guest fills out a comment card on-site, emails a hotel's customer service address or even calls to share their frustration or praise about a recent visit, hotels know to read the card, answer the email or return the call. So why, in an age where everything is done online and the majority of consumers rely on travel and hotel reviews before booking a trip, do hoteliers still miss the opportunity of responding to online reviews...
“I Don’t Give a Damn ‘Bout My Bad Reputation” (But Here’s Why You Should!)
TrustYou | March 11, 2015
You're living in the past, it's a new generation... Joan Jett got it: rebelling against old ideas and grabbing new ones by the horns. For some this comes easily, for others adapting to new ideas is painfully slow. This is exemplified in a recent study that showed only 56% of hotels are responding to TripAdvisor reviews and only 17% to Expedia reviews. This wouldn't be so surprising if we didn't know for a fact that management responses to travel reviews improves guests' images of a property. For those needing a reminder, here's why it's time to quit living in the past, and make sure you're taking impeccable care of your hotel's reputati...
ReviewPro is the Fastest Growing Company in Hotel Reputation Management For the 2nd Consecutive Year
ReviewPro | February 11, 2015
Barcelona, Spain - February 11, 2015 - Of all the online reputation management providers in the hotel industry, ReviewPro was the fastest growing for the second consecutive year (in 2014). As well, ReviewPro is the world leader for independent brands, with more than 17,000 independent hotels and groups in more than 100 countries worldwide. The company's impressive growth has come from signing new clients and the migration of key clients from industry competitors. ReviewPro developed and leads the category of Guest Intelligence, the integration of Online Reputation Management (ORM) and Guest Survey Solution (GSS). The company offers ...
