Do You Have A Suite Tooth?

Larry Mogelonsky | November 9, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Over the past year, I've stayed in 40 hotels and many fine properties have upgraded me to their suite products. With a nod to all those hoteliers who have graciously provided this bonus, I say thank you. Attempting to learn from these experiences, I ask: what makes a suite special? And, if properly differentiated, how can you fashion your suites as a truly differentiated product set? First, let's define a suite. Whereas many hoteliers may consider it as just a larger guestroom, a true suite has a door that physically separates the sleeping quarters from the living/dining area. Note, many ho...