How Technology Is Helping Find and Retain Hotel Talent

Andrada Paraschiv | July 21, 2021

Talent gurus Sandy Gentles of Marriott International and Ed Gallier of Jury’s Inn share how employee communication technology can be leveraged to solve today’s talent crisis By Andrada Paraschiv Finding dedicated workers and retaining them once they are trained has always been a challenge for hospitality, but in the current economic and social climate there is no time to waste on retraining workers only to lose them in the short term. In a market where acquiring skilled workers is the greatest challenge, retaining them becomes imperative. As leisure travel begins to return and hotel occupancy increases, operators will be challenged to ...