Process Innovation As the Core Engine for Hotel Technology Implementation

Adam and Larry Mogelonsky | May 8, 2024

By Adam Mogelonsky, Larry Mogelonsky Looking ahead to the latter half of 2024, it’s obvious to everyone except for those without the internet that the pace of the world keeps moving faster and faster, driven in part by advancements in technology like GenAI. These innovations, such as MyRealTrip’s AI Trip Planner developed in just two days using ChatGPT, are reshaping industries, especially travel and hospitality. As a result, travelers' expectations are evolving rapidly, and hotels must adapt to stay competitive. To navigate these changes effectively, hotels need to embrace business process innovation (BPI) to streamline operations ...