hotel workforce
Hiring, Supporting Justice-Impacted Individuals in the Workplace
Penn State School of Hospitality Management | October 30, 2024
UNIVERSITY PARK, Pa. — Hiring those who have criminal records or histories of incarceration serves a significant role in the integration of those individuals back into society while helping hospitality businesses withstand labor shortages, according to researchers in the Penn State School of Hospitality Management. The researchers developed a framework to guide hospitality businesses in the efforts to break down barriers of bias and destigmatize the hiring of these individuals. The team identified three major stakeholder groups — the hired employees, those in the correctional system responsible for administering and overseei...
AHLA Workforce Report: Hotels Add 1,200 Jobs in April
AHLA | May 6, 2024
WASHINGTON (May 6, 2024) – U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit. “Hotels are doing all they can to attract and retain workers, but the nationwide workforce shortage is preventing our industry from reaching its full potential,” said AHLA Interim President & CEO Kevin Carey. “AHLA members need...
Thousands of Additional H-2B Visas to Boost Travel Industry, Economic Growth
U.S. Travel Association | November 7, 2023
WASHINGTON (November 7, 2023)—U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the U.S. Department of Homeland Security’s (DHS) Friday announcement that it will make available an additional 65,000 H-2B temporary worker visas for FY24: “Following months of consistent advocacy from U.S. Travel Association, these additional H-2B visas—released well ahead of the peak travel season—will provide a boost to an industry whose workforce shortage continues to exceed one million open positions. “While this is a step forward in alleviating workforce pres...
5 Strategies to Win 78% or Greater Employee Engagement
Beekeeper | June 13, 2023
By Cris Grossmann, CEO and co-founder, Beekeeper Frontline workers are the engine that drives business. Around the world, 80% of all workers serve on the frontline, working in industries such as construction, hospitality, manufacturing and retail. However, companies are struggling to hire and retain top talent. Frontliners are experiencing rising food, housing and childcare costs due to inflation, causing them to job-hop or take on extra work. Nearly 70% of Americans are looking for a second job to keep up with widespread price increases. Leaders are seeking to engage a multi-generational workforce, including younger staff who have diff...
How Gen Z Work Ethic and Attitudes Are Impacting the Workplace
EHL Insights | May 2, 2023
Horizontal working modes typically imply, for example, that employees from department “A” be given regular opportunities to collaborate on cross-functional projects with employees from departments "B", “C", "D”, or “Z." You name them. When these cross-functional collaborations multiply throughout/across the organization, here is what you get in the short term: the sharing of new ideas, knowledge, and best practices. In the medium term, these cross-silo collaborations may even shape employees’ career development paths—that is, by helping them develop a wider panel of skills and expertise. When this happens, your organization s...
Hotels and the Frontline Worker Disconnect
Beekeeper | February 27, 2023
By Cris Grossmann, CEO & co-founder, Beekeeper When the hotel frontline succeeds, their companies thrive, driving sales, guest loyalty and profitability. That’s the bottom line for any hotel looking to boost sales and fuel organizational success. However, establishing a productive and content workforce requires those in the hospitality industry to address the growing disconnect between a hotel’s frontline staff and their managers. In 2023 hotel employers must focus on the increasing gap between how their frontline staff is currently being managed and how they should be managed in order to create a connected workforce. As hotels ...
AHLA, AHLAF, ICHRIE Announce Partnership to Grow Workforce
The International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) | June 16, 2022
WASHINGTON (June 16, 2022) –The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) today announced a new strategic partnership, with the shared goal of growing the future workforce of the hotel and hospitality industry. The announcement comes at a critical time for the hotel industry. According to the U.S. Bureau of Labor Statistics, in May 2022 employment in the broader leisure and hospitality industry was down more than 1.3 million jobs compared to before the pandemic. Hotels are looking to fill many of those jobs. In a May 2022...
Building an Older, Wiser Workforce
PolyU’s School of Hotel and Tourism Management | May 23, 2022
Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a fifth of all hotel employees. Where does this apparent aversion to employing older people come from? As a vital first step in addressing the low employment rate of older people in this sector, BSc graduate Sau Yin Cheung and Assistant Professor Linda Woo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University explored age stereotypes and job suitability assessments among hotel managers in Hong Kong. As well as putting age-related discrimination under the micro...
