housekeeping
InnSpire Integration With Optii Leverages AI to Optimize Hotel Operational Efficiency, Guest Service and Satisfaction
InnSpire | May 23, 2024
Strategic AI-powered technology partnership to enhance operational efficiency at The Don CeSar, while ensuring a seamless end-to-end guest experience. Stockholm & Washington, D.C. – May 23, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, servi...
Sojern Elevates Guest Experience With HotelKey
Sojern | April 30, 2024
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The New Frontier of In-Room Tablets + AI Is Here and It’s Impacting Hotel Operations, Starting With Housekeeping
Neil Schubert | March 12, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman traveling from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking fluent Italian, but he detects a slight American accent. He begins to converse with her, asking if she could help him order food. A room-service ordering screen appears, but the woman says she can take h...
UMF|PerfectCLEAN Calls for Nominations for Fifth Annual National Guest Room Attendant Excellence Award
UMF|PerfectCLEAN | November 7, 2023
Award offers an opportunity to recognize housekeepers who keep hotels clean and safe for guests and staff NORTHBROOK, Ill., Nov. 7, 2023 -- Nominations are open for UMF|PerfectCLEAN's fifth annual National Guest Room Attendant (GRA) Excellence Award. UMF|PerfectCLEAN developed the award to recognize the hotel housekeepers – GRAs – who ensure hotels and lodges across the country are clean and safe for guests. GRAs have faced many challenges in 2023 as hotel occupancy rates approach pre-pandemic levels, guests demand cleanliness and hygiene, and staffing shortages abound. The award provides hotel general managers, room directors, and house...
Edie Lowe Joins Tailos as Senior Vice President of Strategic Accounts
Tailos | September 6, 2023
AUSTIN, Texas — Micah Green, President & CEO of Tailos, announced the addition of Edie Lowe as Senior Vice President of Strategic Accounts. Lowe will oversee the strategic growth efforts of Tailos in the hotel and hospitality sectors. “We’re excited to welcome Edie to the Tailos team,” said Green. “Edie has a proven track record of long-term success in the industry, in addition to the strong relationships she has formed with hotel partners and industry experts, .which will surely drive the growth of our company. I am very focused on building a world-class team to see our vision through and I know our current team will benefit...
Sparkling Hill Resort Dazzles Guests Via Maestro PMS and PurpleCloud Technologies Integration
PurpleCloud Technologies | May 2, 2023
Joint solution brings transparency and better communication to housekeeping processes ATLANTA and MARKHAM, Ontario, May 2, 2023 — It’s difficult to imagine that anything could be more amazing than 3.5 million Swarovski crystals adorning the walls, ceilings, fireplaces and light fixtures at Sparkling Hill Resort & Spa in Vernon, British Columbia. Yet, communication between guests and staff at the European-style wellness retreat is shining even brighter, thanks to a recent integration partnership between Maestro PMS and PurpleCloud Technologies. When the privately-owned resort opened its doors in 2010, Maestro PMS was there to pow...
Clairvoyix and Visual Matrix Partner to Bring World Class CRM to Visual Matrix’ PMS Clients
Clairvoyix | March 28, 2023
Leading hotel marketing automation system provider integrates with advanced hospitality technology provider to drive incremental revenue to their joint client properties. LAS VEGAS, NV (March 28, 2023) – Clairvoyix was grappling with pent-up demand for their sales and marketing automation solutions from numerous properties that were benefiting from the Visual Matrix cloud-based PMS Software. Clairvoyix and Visual Matrix knew that a fully integrated solution would be the most secure and effective method to bring valuable guest data into the Clairvoyix marketing database. After a successful pilot at a group of Visual Matrix Branson, MO...
5 Ways Gamified Service Optimization Is Attracting/Retaining Hotel Employees
Adria Levtchenko | March 28, 2023
The right workforce-management tools encourage professional growth and success and help hospitality — a profession where guests and workers come first — rebuild for a stronger future By Adria Levtchenko Gamification: A strategic approach to improve a business’ operations, efficiency, and worker satisfaction by drawing on natural inclination to complete tasks that can be tracked and subsequently rewarded. Gamification strategies are more effective than traditional workforce management tactics because they provide an equal sense of levity and control to the work environment. When used properly, both workers and managers benefit fr...
