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It’s Launch Day for Growth Advisors International Network – GAIN

Growth Advisors International Network - GAIN | November 10, 2022

A collective of seasoned C-level commercial, tech, investment and marketing executives, GAIN is set to drive growth for organizations in the travel, hospitality, and restaurant technology sector Phoenix, Arizona, 10 November 2022: Today marks the official launch of Growth Advisors International Network – GAIN, bringing together some of the world’s most experienced strategic leaders in the travel, hospitality and restaurant technology industry that work closely with organizations around the globe from tech-based startups to large enterprises and venture firms, to drive growth, industry impact and intelligent commercial expansion. Ide...

Why HR Practitioners Look Forward to Rolling-Up Their Sleeves as 2021 Provides Opportunities To ‘Build Back Better’

Thomas Mielke | January 11, 2021

By Thomas Mielke In Conversation with Susan Meinl... Susan Meinl is an industry veteran, having spearheaded for well over two decades the HR function within one of the original associations set-up to support small boutique hotels across the globe. As global HR leader at Design Hotels (www.designhotels.com), she has witnessed and shaped the organisation’s journey from start-up all the way through to its (gradual) acquisition by Starwood Hotels & Resorts / Marriott International. After more than twenty years within the corporate world, Susan has now decided to set up her own practice, honing-in on leadership coaching, and HR facilit...

“There’s Nothing More Expensive than Cheap Managers:” How to Optimize Your Hotel Workforce

Alex Shashou, President and Co-Founder of ALICE | May 16, 2016

By Alex Shashou A well-trained staff will mean a well-run hotel. Labor is the principal operational expense in the hotel business, according to a survey of our GMs. This doesn't come as a surprise, as hospitality is first and foremost a service industry, with research pegging labor costs at roughly 32% of revenue. As one hotelier put it, "Everything comes down to people, your biggest variable cost is payroll." When we asked this same GM for his advice for succeeding in the hotel business, he told us simply, "Hiring the best people that you can find. There's nothing more expensive than cheap managers." Though employees are often the grea...

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