HSMAI Europe
IDeaS Names Winner of Fabian Specht Revenue Optimisation Professional of the Year at HSMAI Europe
IDeaS | January 26, 2023
Preferred Hotels & Resorts’ Raimund Notz recognised for exceptional revenue management strategy and inspirational leadership at London event LONDON— Jan. 26, 2023 — IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced Raimund Notz from Preferred Hotels & Resorts as the winner of the prestigious Fabian Specht Revenue Optimization Professional of the Year at the recent Hospitality Sales and Marketing Association International (HSMAI) Europe Awards in London. The award is named in memory of IDeaS’ EMEA-area vice president Fabian Specht who passed away unexpe...
Hospitality Industry Urged to Embrace the New Customer Journey and Re-Think Processes in the Post-Pandemic Business Recovery
HSMAI Europe | July 21, 2020
In order to overcome the challenges and capitalise on opportunities in the post-pandemic business recovery, the hospitality industry will need to re-think former working processes and be prepared to adapt to meet the changing customer requirements. This was the clear and inspiring message from the recent HSMAI Region Europe webinar entitled ‘The All New Customer Journey’ which took place last week. Research findings According to the latest research from HSMAI Europe unveiled at the webinar, more than three quarters of the membership surveyed believe firmly that customer experience rather than profitability will be a core focus for...
