hx 2017
What a Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
ALICE | November 27, 2017
At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a hospitality messaging product that doesn't use chatbots) seems an unconventional choice to host a conversation at HX about chatbots and guest conversational interfaces. But, as a lively discussion between the panelists and audience made clear, there's a lot hospitality can learn from the popular consumer product Poncho, and a lot more to messaging - especially in this industry - than chatbots. Here are a couple of takeaways from ALICE co-founder Alex Shashou's HX panel on Monday: 1. Attitude ...
Hotel Operations Platform ALICE Wins the TECHPitch For Most Innovative Hotel Technology at HX 2017
ALICE | November 21, 2017
A panel of industry experts awarded ALICE the top honor at the third annual HX TECHPitch - a tech innovation competition held during HX: The Hotel Experience - here in New York City last week, November 12-13. Deanna Ting, Hospitality Editor at Skift, Vijay Dandapani, President and CEO of the Hotel Association of New York City, and Valerie Ferguson, Director, Experience Planning and Integration, Hotels & Resorts at Walt Disney Parks & Resorts judged the competition. ALICE faced some hot competition for the award. Finalists included Maidbot, makers of a housekeeping robot, Openkey, providers of mobile keyless hotel access, Remi, ...
