Hygiene
The Impact of Cleaning Protocols on the Hospitality Industry
Pierre Verbeke | July 30, 2020
By Pierre Verbeke Big hotel names such as Hilton, Marriott, Accor and Kempinsky have issued new initiatives concerning hotel cleaning and hygiene. While they are bringing safety and peace of mind to customers and staff alike, they also are also giving the impression of putting forward short-term answers to the COVID-19 problem. How will Covid-19 measures affect your hotel experience? Be ready to perform a lot more pre-arrival and arrival activities on your own devises. Contactless will be favored and the use of apps intensified. App functions already in use today include: Opening your room door Replacing the TV remote control ...
How Big Hotel Brands Have Stepped Up Their Hygiene Game
July 13, 2020
The consequences of the COVID-19 pandemic have rattled the tourism and hospitality industry. The cancellation of flights, conferences, events and hotel reservations have left the industry in sharp decline, with planned travel down 80-90% and global losses estimated at $300-450 billion. So how can hotels prepare, and step up their hygiene protocols to make their establishment safe and trustworthy? What can smaller hotels and lodging providers learn from the best practices of other hotels who are leading the way? 1. Set clear protocols The first step is to be very clear about the safety guidelines and protocols for your establishment – incl...