industry advice
COVID-19 Pushes Hospitality Industry to the Edge: Key Considerations for Stakeholders
Todd Soloway | March 13, 2020
By Todd Soloway As reports of confirmed Coronavirus cases increase, travel bans and mass quarantines go into effect, and citizens across the globe avoid all nonessential travel, the hotel industry is being hard hit. Without exaggeration, owners, managers, and brands that were already struggling, and even those that were not, may face existential decisions. To aid in addressing the myriad of issues, we have compiled a series of key points that any stakeholder should consider in navigating and evaluating the difficult decisions that lie ahead. Cost Cutting: Can Vendor Contracts Be Modified, Suspended or Terminated? Hotels are being i...
Solving the Industry’s Biggest Challenge: Understaffing
Jamie Baxter | February 27, 2020
By Jamie Baxter The hospitality industry is notorious for its high turnover and consistent understaffing. In fact, restaurants, bars, and other F&B businesses deal with an average 75% turnover every year - and the problem isn’t going away any time soon. The most common challenges we hear are last-minute callouts, events that far exceed a team’s size, and staff accepting other jobs. The uncomfortable truth is this: hospitality businesses can’t hire fast enough to avoid turnover and understaffing. The solution to this industry-wide pain point is completely rethinking how to staff and leaning into the new, tech-driven resources...
