innovation
Keeping the Start-Up Mindset Alive: Maintaining Innovation in a Scaling Organization
Aldair Borges | August 1, 2023
By Aldair Borges Often as organizations scale, they lose their edge. Things start to move slower, and innovation can feel few and far between. This post will outline seven key points I’ve learned for maintaining an innovative edge within a cross-functional product team, enabling growth and promoting creativity. 1. Empower your teams Workplace culture isn’t the main thing people look for when joining a company, but it’s certainly one of the reasons people stay, or in some cases, leave. As an organization scales, we often hear leadership teams emphasizing the importance of maintaining that “start-up” feeling of innovation and ...
“Easy to Obtain” Hospitality Technology Innovation Is Here. It Really Is!
ROOMDEX | November 10, 2020
By Jos Schaap For years, it was openly acknowledged that hospitality simply lagged behind all other industries when it came to technology. Yes, the Internet profoundly disrupted and changed the distribution system. But too often, these hospitality technology changes were forced on hoteliers as opposed to being championed from within. Recent evolution in cloud technologies mean there is new growth in the number of innovative hospitality technology start-ups in a market that is now desperate for help. The question is, will hoteliers continue to do their jobs like it is still 1992 or will they wake up to the potential that awaits them? ...
The Future of Innovation in Hospitality: Current Best Practices, Key Success Factors and Main Challenges
Dr Carlos Martin-Rios | October 20, 2020
By Dr Carlos Martin-Rios Just before the majority of countries around the world went into lockdown, we (Pr. Martin-Rios from EHL and Pr. Chan from NY Institute of Technology) completed a report on the future of innovation for hospitality. HSMAI America commissioned a scenario study as part of the association's continued commitment to unfolding a vision of the current U.S. hospitality’s emerging sales, marketing and revenue optimization (SMRO) innovation strategic initiatives with its challenges and needs. This report addresses best practices, success factors and challenges for the development of strategic innovation in hospitality in ...
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery
Oracle Hospitality | July 1, 2020
Oracle Hospitality’s open architecture gives vendor-partners an expedited path to integration helping hoteliers prepare for the new next REDWOOD SHORES, Calif. – July 1, 2020 – Oracle Hospitality is committed to helping the hospitality industry get back to business. To support this effort, Oracle, with support from HTNG, recently hosted Innovation Week, a collaborative event dedicated to accelerating the industry’s recovery and accommodating the rapidly evolving demand for low or contactless guest and employee interactions. The inaugural event drew 465 attendees across more than 200 hospitality technology organizations from 48 coun...
5 Business Agility Lessons Hard-Learned Amid the COVID-19 Catastrophe
Hari Abburi | April 27, 2020
By Hari Abburi If there’s one thing the global business community has learned from the COVID-19 pandemic that continues to ebb, flow and unfold on the daily, wreaking having on bottom lines in every corner of the world in its wake, it’s the outright imperative for companies to be agile “from top to bottom.” In fact, agility is rapidly establishing itself as “the great equalizer,” asserting its unbridled authority over which companies—from global conglomerates to mom and pops...and EVERYTHING in between—will survive another day. While business agility has always been a key driver and benchmark of notably successful opera...
Nine Facts About Driving Innovation Through Diversity
Catherine Rey | February 18, 2020
By Catherine Rey Key highsights from the "People Challenge" panel discussion at the 2020 HOTCO Conference. During the HOTCO Conference held in Budapest in January, several speakers faced the “People Challenge”, exchanging points of views and finding ways of bringing greater diversity and integration into the hospitality industry. The core of the discussion entered on the inclusion of people with disabilities, harnessing technology and the importance of employee training. The panel speakers: Maria Pütz-Willems (Founder and Editor in Chief – HospitalityInside) - moderator Daniel Csángó (Social Entrepreneur, Participato...
Hotel Apps Enter a New Decade
Margaret Ady | January 27, 2020
By Margaret Ady It’s time to explode the old notion of the app as we move into 2020 and look at the breadth of possibilities that a hotel app store offers. Here are a few that have gotten my attention as of late Two point five million! Well, nearly 2.5 million. That’s how many apps the Google Play store has. Apple’s store came in second at 1.8 million apps. For perspective, 1.69 million people live on the island of Manhattan. That’s more than one app for every person on the island. Apps have become the go-to for managing our lives, both the operations (budgets, exercise, bill paying) and outer lives (work, social, news apps). ...
The De-Evolution of a Business
Shep Hyken | September 9, 2019
By Shep Hyken Not long ago I was with my friend, Nelson Griswold. He shared with me a phenomenon he referred to as the de-evolution of a business. It can mean the beginning of the end for a business, and it usually comes as a result of not listening to the company’s customers. This pattern mirrors one found in the entertainment business—the four stages of an actor. Let’s say our actor’s name is John Smith. Four questions and statements sum up what I’m talking about: At the unknown stage of his career, the question is: “Who is John Smith?” Once he is discovered and becomes a sensation, the director makes a request: ...
