intelity ice
Intelity Helping Hotels Boost Guest Satisfaction Scores With Its ICEapp and ICEbedside Tablets
Intelity | August 1, 2018
Study shows hotels adding mobile tablets to guestrooms can boost satisfaction by 47 points and those featuring a mobile app can drive approval ratings by 58 points [Orlando, Fla. – August 1, 2018] — 2018 is shaping up to be a pretty good year. A recent article published by Lodging magazine reports that "across the board, hotels are making their guests happier than ever." Citing results from a newly released J.D. Power 2018 North America Hotel Guest Satisfaction Index study, "overall satisfaction for the industry increased eight points to 825 on a 1,000-point scale." Guestroom technology is one contributing factor to hotel-s...
Intelity Celebrating a Decade of Hospitality Technology Development and Success
Intelity | July 11, 2018
Agility is the secret to Intelity's continued growth and ongoing success [Orlando—July 11, 2018]—Last month at HITEC Houston, Intelity began celebrating its 10-year anniversary, and it's a milestone deserving of considerable pomp and circumstance. Now hospitality's leading global provider of integrated mobile and in-room guest-engagement solutions, the company is reveling in an impressive list of accomplishments and numerous industry "firsts" that few technology companies can boast. Its innovative and in-demand technologies have won numerous industry awards, and the company is continuing down a path towards becoming the broa...
Intelity to Showcase 10 Years of Technology Innovation at HITEC Houston
Intelity | May 30, 2018
Mobile apps for service delivery, check-in/out and room keys, plus in-room solutions that engage guests via tablets, mobile devices and AI voice commands, will be on display in Booth 2127, June 19 to 21, at the George R. Brown Convention Center in Houston [Orlando, Fla. — May 30, 2018] — Next month, Intelity – the 2018 "Official Mobile and In-Room Technology Provider of the Forbes Travel Guide" – will showcase its award-winning mobile and in-room technologies at HITEC Houston. At this premier technology event that combines top-notch education with the world's largest hospitality technology exposition, hoteliers w...
Del Lago Resort & Casino is Engaging Guests With Intelity
Intelity | March 13, 2018
With nearly 10,000 engagements each month, guests of the Finger Lakes destination are interacting with Intelity's ICEapp and placing requests daily via ICEbedside tablets [Orlando, Fla. – March 13, 2018] —The Del Lago Resort & Casino is proof that the right mobile app will drive guest engagement and revenues. Since opening the hotel in July, which includes a European-style Spa and a 3,700-square-foot banquet facility, guests are initiating approximately 10,000 engagements a month with the property through the Intelity ICEapp and ICEbedside tablets. Analytics show that people are looking at resort and casino information d...
Intelity Adds Mobile F&B Delivery App to ICE Platform
Intelity | November 20, 2017
As a new feature in the ICE v4.2, guests' can now have mobile orders brought to their location when they are not in their room [Orlando, Fla. – November 17, 2017] — Intelity is unveiling a new custom store in its award-winning guest service platform, called ICE: Mobile Dining. ICE: Mobile Dining will provide an out-of-room dining experience for guests using their mobile device while they stay at the hotel. Browsing through the Mobile Dining menu, guests select drink or food items and specify their location (poolside cabana, beach chair, etc.) using manual entry, NFC Tag or a QR code. The order is then fulfilled by the kitche...
Intelity Rolls Out Enterprise Hotel Brand App for Pacific Hospitality Group’s Meritage Collection
Meritage Collection | January 9, 2017
ORLANDO, Fla. – Jan. 9, 2017 – Hospitality technology innovator Intelity will introduce a new mobile hotel brand application for the Meritage Collection, part of the Pacific Hospitality Group portfolio, that will include all properties. The application will run on Intelity's ICE guest engagement SaaS platform, the most widely used of its kind in the world with more than 5 million global hotel guest users served to date. Steve Arnold, president and COO of Pacific Hospitality Group, said, "We felt developing a brand-wide app for the Meritage Collection properties was a necessity given the current significance of mobile hospita...
Intelity Introduces ICE Guest Engagement Software at French Leave Resort
French Leave Resort | October 5, 2016
New mobile hotel technology by Intelity allows luxury Bahamian resort to better serve guests, while increasing revenue and operational efficiency. ORLANDO, Fla. – October 5, 2016 – Hospitality technology innovator Intelity is bringing its ICE guest engagement SaaS platform for hotel room tablets and hospitality mobile app technology to French Leave Resort, managed by Shaner Hotels and launching as part of Marriott's Autograph Collection in the Caribbean this December. French Leave Resort, located on the lush Bahamian island of Eleuthera, is Intelity's second partnership within the Autograph Collection portfolio, with the fir...
Intelity Delivers Noble House Hotels & Resorts Brand-Wide Enterprise Mobile App
Intelity | June 28, 2016
Noble House Hotels & Resorts has chosen to create a hotel brand mobile app with Intelity, the leading provider of mobile guest engagement solutions for hotel brands and group. ORLANDO, Fla. – June 28, 2016 – Travelers looking for a modern hotel experience and total control over their stay will enjoy using a new mobile app from Noble House Hotels & Resorts. The new hotel brand app was developed and delivered by Intelity, creator of the leading hospitality guest engagement and service platform in the world. Downloadable to iOS or Android mobile devices, the Noble House app allows guests at the brand's 17 properties to ...
