iris
IRIS Unveils New Features to Drive Mobile Order Volumes and Guest Engagement.
IRIS | October 23, 2024
New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff IRIS, the global leader in digital ordering for the hospitality industry, today announces a host of new features across its mobile ordering and guest experience platform, all developed to deliver a more secure, responsive and integrated experience for both operators and their guests. Demand for mobile ordering from both staff and guests continues its upward trajectory. Indeed, the 2025 State of Hotel Guest Tech Report from Hotel Tech Report highlights that millennials are 57% ...
Top 10 Ways to Increase F&B Guest Spend and Profitability with Mobile Ordering
IRIS | September 26, 2024
How hoteliers can maximize the revenue potential from their F&B operations without adding to their staff's workload. By Kate Fuller, Senior Marketing Manager at IRIS As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity? With 6.3 billion smartphone users globally and 88% of mobile time spent engaging with and using apps, mobile usage is rapidly continuing its upward trajectory. With mobile ordering set to continue to bear influence over how guests interact, view menus, order and spend, how ...
Kimpton De Witt Partners With IRIS To Provide Guests With a Self-Serve, Mobile F&B Ordering Experience
IRIS | September 9, 2024
Guests can now enjoy an enhanced, efficient F&B service in the hotel’s café IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and IHG) to bring a new era of digital guest experiences to life with the launch of IRIS's mobile F&B ordering platform in their co-working space, Café Celia. Nestled in the heart of Amsterdam’s bustling city centre, the luxury boutique hotel offers 274 guest rooms, a fitness suite and a restaurant, and is renowned for its modern approach, unique personality, and five-sta...
IRIS Partners With W Sydney To Enhance the Guest Stay With Mobile F&B Ordering and Guest Directory App
IRIS | July 30, 2024
Darling Harbour's newest luxury hotel leverages IRIS’ app at their hotel to enhance F&B operations and provide a seamless digital experience to guests. IRIS, a global market leader in mobile ordering and digital guest experience solutions for hotels, has been chosen by W Sydney to provide a personalised, digital ordering experience to guests and improve operational efficiencies with its cutting-edge hospitality platform. With 588 stylish rooms and suites, and multi-venue dining experiences, W Sydney brings a new energy and modern take on luxury to the city and harbour waterfront. The five-star hotel, rising over Darling Harbour, was...
Radisson Blu Aqua Hotel, Chicago, Deploys IRIS Mobile Ordering To Grow F&B Revenue and Improve Staff Retention
IRIS | July 9, 2024
The luxury hotel, part of Choice Hotels, selects IRIS’ app to provide hotel guests and apartment residents with an enhanced F&B service to capture more orders and boost employee retention. IRIS, a global market leader in mobile F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Radisson Blu Aqua Hotel, Chicago, to optimise and expand their F&B operations with mobile ordering. The iconic four-star hotel in downtown Chicago is popular with leisure and business travellers alike and located in the modern Aqua building offering 334 guest rooms, on-site dining, and a roofto...
IRIS F&B Mobile Ordering Now Available on Oracle Cloud Marketplace
IRIS | July 2, 2024
Available through the Oracle Cloud Marketplace, IRIS F&B Mobile Ordering integrates with Oracle Simphony Cloud to enhance F&B operations with a near-seamless and convenient way for guests to order F&B online on their own device, anywhere, anytime. London, 2nd July 2024 – IRIS, a leading provider of digital F&B and guest experience platforms for the hospitality sector and a member of Oracle Partner Network (OPN), today announced F&B Mobile Ordering is available on Oracle Cloud Marketplace and can be integrated with Oracle Simphony Cloud using Transaction Services API Gen2 (STSG2). This follows their position as a certi...
IRIS Showcases Latest Mobile Ordering & Upselling Capabilities at HITEC 24
IRIS | June 11, 2024
The global provider of digital F&B and guest experience platforms shares latest updates ahead of attendance at HITEC Charlotte 2024 IRIS, a global leader in digital ordering and guest experience platforms for the hospitality industry, will be attending HITEC Charlotte this month to showcase their latest features (now available across its mobile ordering platform) and updates on client successes. Latest features: Re-order and upselling Two new re-order and upsell features have recently been launched to deliver a more frictionless and personalised dining experience for guests that also deliver more orders and revenue for operators. ...
IRIS Announces Investment in Middle East, Following Growth in Demand for Digital Ordering Across Hospitality Sector
IRIS | May 24, 2024
IRIS, the global leader in digital ordering for the hospitality industry, today announces it will be investing in its expansion in the Middle East. The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer. The investment will deliver the introduction of new features across the region. Now live in 10 states, IRIS has grown its client base by 33% since launching its mobile ordering and digital guest directory platform in the Middle East. IRIS...
