janis clapoff
Exploring the El Encanto, A Belmond Hotel, With Janis Clapoff, General Manager
Adam and Larry Mogelonsky | August 21, 2024
By Adam and Larry Mogelonsky When considering California’s Santa Barbara, you immediately envision a never-ending white sand beach surrounded by trendy restaurants and beach-front accommodations. But drive a few minutes up the city’s hills, and you will reach the El Encanto, a secluded, 7.5-acre oasis of verdant gardens tucked into the upper reaches. Here, a serene presence contrasts the endless hubbub of cars, people, boats, and related commercial activities. This geographic differentiation endears guests to the Belmond property, which, in a word, ‘unwinds’ them from the day-to-day intensity of a traditional visit to the city. ...
Historic Belmond El Encanto Appoints Janis Clapoff as New General Manager
Belmond El Encanto | November 18, 2020
(SANTA BARBARA, CA; November 18, 2020) – Belmond El Encanto, a picturesque hideaway located in the exclusive Santa Barbara Hills, is thrilled to welcome Janis Clapoff to the team as General Manager. Clapoff brings over 30 years of luxury hotel experience to the 2020 Condé Nast Traveler World’s Best-listed hotel to oversee its 92 charming cottages and suites, California Coastal cuisine concepts, tranquil destination spa, a zero-edge pool and fitness facilities, and stellar property team. Clapoff brings a strong and authentic Santa Barbara perspective to her new role, having held leadership positions at the Four Seasons Biltmore Santa B...
Preparing the Year Ahead for Post-Covid Hotel Luxury
Larry Mogelsonsky | June 17, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As hoteliers work tirelessly to reopen their properties in an uncertain world and with many new Covid policies that must be implemented, who has the time to look ahead at what will be required for the rest of the calendar year and into 2021? Particularly at the luxury end where close contact is a hallmark of great guest service, changing rapidly takes a sound mind to steer the ship as the hospitality world ebbs and flows through the post-pandemic cycle. To help understand where this segment is headed, I’ve recruited four veteran GMs: Franck X. Arnold, General Manager of the R...
Planning the Aftermath of Post-Covid Hotel Luxury
Larry Mogelonsky | June 10, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The challenges facing hotels in the post-Covid environment are massive. Old planning guidelines are irrelevant. For hotels in the luxury segment, where close contact with guests was almost literally mandated, it will be particularly pressing to find new ways to meet these time-honored standards. To help navigate the immediate challenges of reopening a luxury property amidst so much fear, uncertainty and new policy requirements, I’ve recruited four veteran GMs to demonstrate how leaders from across North American are tackling the problem: Franck X. Arnold, General Manager of t...
