Mobile Connectivity Crucial for Hotel Guests and Staff

Jeffrey Gudewicz | June 28, 2018

By Jeff Gudewicz The hospitality industry is changing; clean sheets and friendly personnel are no longer enough to satisfy the average guest anymore. Fast Wi-Fi and strong cell signal are the new necessities strongly impacting customer care and guests' overall experiences. Unfortunately, due to their vast size and construction materials, hotels can often have inadequate, spotty cell phone service that can vary from floor to floor, and even room to room. Compounding this problem, many hotel chains have also removed in-room landline phones from their rooms due to low usage as guests increasingly rely on their mobile phones. Excellent cell...