jim chu
Hyatt Launches Global Franchise and Owner Relations Organization
Hyatt Hotels Corporation | March 11, 2021
CHICAGO – March 11, 2021 – Hyatt Hotels Corporation (NYSE: H) today announced a new Global Franchise and Owner Relations organization, dedicated to advancing care for owners and operators, enhancing the guest and customer experience and supporting accelerated franchise growth. In close consultation with its hotel owners and operators, Hyatt is dedicating focused resources to support this key stakeholder group in an effort to expand the franchise portfolio and increase property performance by further elevating Hyatt’s guest and customer personalization strategy. Jim Chu, EVP Global Franchising and Development Paul Da...
Hyatt Veteran Jim Chu Appointed to Newly Created Role of Global Head of Select Service and Franchise Strategy
Hyatt Hotels Corporation | September 21, 2016
CHICAGO (September 19, 2016) – Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has appointed its longtime executive Jim Chu to the newly created position of global head of select service and franchise strategy, designed to strengthen and support the continued growth of the Hyatt Place and Hyatt House brands. Chu will report to Steve Haggerty, global head of capital strategy, franchising and select service for Hyatt. In addition, Hyatt announced Susan Santiago has been selected as senior vice president, global select service and franchise operations. She will report to Chu. "Strong leadership will continue to propel t...
