Hotel Sales Teams: 2020 Is Behind Us but Not the Pandemic. Now What?

JoAnn M. Mulnix-Morris | January 22, 2021

By JoAnn M. Mulnix-Morris In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic, requiring any remaining team members to be responsible for market segments which previously were not their responsibility. These remaining Sales Managers were forced to adapt to many other changes in a short time, including rescheduling/canceling events, in addition to learning how to research and sell to new/additional market segments while maintaining relationships with past and current clients. What does this mean for the future sales teams?   You Can’...