Julneth Rogenhofer
Implementing Sustainability Training Sessions for Hotel Personnel
Dr Peter Varga | February 17, 2023
By Dr. Peter Varga, Julneth Rogenhofer What can be gained by offering your operational staff a course that explains the theory and foundation of your hotel's sustainability agenda? The answer: many things! From engagement to concrete KPIs, implementing sustainability training sessions for hotel personnel can help move hotel businesses from just focussing on the single bottom line. Becoming more sustainable means going beyond the single bottom line Since the declaration of the Brundtland Report in 1987 and John Elkington’s Triple Bottom Line framework in 1994 (figure on the right), heaps of research and business articles...