RoomKeyPMS Hires Luxury Hotel Expert to Join Customer Support Team

RoomKeyPMS | November 13, 2019

November 13, 2019 – Vancouver, BC – RoomKeyPMS is excited to announce the hiring of another Customer Support team member, Katie Knight, who is an expert in luxury hotel brands. Recently relocated from Australia, Katie worked as a Reservations Agent and then Systems Coordinator at the luxury hotel brand Spicers Retreats, a RoomKeyPMS client. While in this role, Katie implemented and maintained all aspects of technology and rates, including PMS, OBE, Channel Manager, RMS, Livechat and OTA’s, and provided training and support to her team members. Prior to this in-depth role, Katie had even more relevant experience as a Training, Suppor...