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Checking In: Ensure Your Hotel’s Success with These 3 Things
the Author | January 31, 2018
By Magnus Friberg CEO, Zaplox As a hotelier, there is a simple, albeit crucial, understanding that should guide your on-going business approach: If you aren't looking to the future, you're probably already behind. So how do you keep your finger on the pulse of everything to come in the hospitality realm? Look no further than your guests. It is their needs, preferences, and expectations that will continuously advance and shape the technological and service-based demands of the hotels they stay in. As the travel and hospitality industry adapts to today's guest, one thing has become indisputably clear — convenience and availability a...