know housekeeping
Chatham Bars Moves Into Summer Recovery With Knowcross
Knowcross | July 7, 2021
Chatham Bars Inn opts for the Knowcross platform to manage and streamline their operations so that they can focus on what matters most, the Guests. As the summer kicks off at the Chatham Bars Inn and the Veranda tables are full, with families having lunch and admiring the view of Chatham Harbor, the far dunes and the Atlantic Ocean in the distance. Commercial fishing boats moor next to sailboats, creating an impossibly picturesque view. Just inside the hotel’s front doors, the lobby is a flurry of activity and in the beautifully appointed salon and library, all chairs and tables are occupied with families playing board games and talking....
Bluestone National Park Resort Partners With Knowcross
Knowcross | June 30, 2021
Unique Welsh Resort Selects Global Service Operations Leader Washington DC, June 2021 – Knowcross, a respected innovator in service optimization solutions for hotels and resorts, is happy to announce that Bluestone National Park Resort has installed its service management software. The resort consists of 344 studios, cottages, and lodges on 500 scenic acres in Pembrokeshire, Wales. “We were looking to enhance the operations of the resort, so we searched for a management software that could integrate with our Opera PMS,” said Eirian Price, Acting IT Implementations Manager. “While many industry colleagues had recommended Knowcros...
AutoCamp Partners With Knowcross
Knowcross | June 24, 2021
Washington, DC – June 24, 2021 – Knowcross, a respected innovator in service optimization solutions for lodging companies, is happy to announce that AutoCamp has activated its service management software in three locations: Cape Cod, Yosemite, and Russian River. AutoCamp is an outdoor hospitality company that offers high-end camping, including the option of staying in a modern Airstream suite. “As we continue to grow our brand and add locations, we felt it was time to optimize our service and housekeeping operations,” said Bonniebelle Miner, Executive Partner to CEO at AutoCamp. “We chose Knowcross because it worked with our PM...
Knowcross Announces Launch of Covid-19 Ready Know Housekeeping
Knowcross | December 3, 2020
London – December 3, 2020 - Knowcross, the world’s leading service quality management platform announce the release of the updated, COVID-19 Ready KNOW Housekeeping. The enhanced solution was designed with direct input from Knowcross’s diverse customer base, faced with new challenges to streamline their operations due to ever-changing government guidelines and the introduction of new SOPs related to COVID-19. Cleanliness has always been a core value of any respected hotel but few could have predicted how important cleanliness, health, and safety have become. In the era of COVID-19, hotels are under extreme pressure to not only raise ...
Upstalsboom Turns to Know Houskeeping to Automate Their Housekeeping Operations
KNOWCROSS | March 9, 2020
London -- March 9, 2020 -- KNOWCROSS, the preferred service quality management platform of the finest hotels, is happy to announce that the Upstalsboom Wellness Resort Suedstrand, Wyk on Foehr, has decided to implement the KNOW Housekeeping software solution from Knowcross, in order to automate their housekeeping department and make it more streamlined. KNOW Housekeeping has been successfully implemented at the luxurious Wellness Resort with an advanced interface to the Sihot PMS, which ensures that the staff have real-time access to room status, guest details and preferences, at all time. “We’re very excited to have implemented ...
How Technology Can Transform One of Your Hotel’s Most Expensive and Important Departments – Housekeeping
Nikhil Nath | August 22, 2019
By Nikhil Nath, CEO, Knowcross Imagine the following scenario. You’ve just arrived at a hotel you booked online after combing through countless reviews and hotel sites leading up to your business trip. The website boasted cutting-edge amenities and rooms adorned with modern furnishings, sprawling grounds, and an incredible on-property restaurant serving up delicious local cuisine. Following check-in, you bring your luggage up to your room only to discover it doesn’t have some of the amenities you confirmed in your booking. To make matters worse, you attempt to adjust the in-room thermostat only to realize it has clearly malfunctioned, ...
Barnsley Resort Celebrates 20th Anniversary by Upgrading to Knowcross
Knowcross | August 20, 2019
Washington D.C. -- August 20, 2019 -- KNOWCROSS, the global leader in providing service quality and optimization software solutions for hotels, is excited to announce that Barnsley Resort in Adairsville, Georgia, has re-invested in their technology stack implementing the Knowcross platform in order to achieve operational excellence, improved productivity and enhanced guest service quality. Constantly considered as one of the ‘Top Resorts in The South’, this ultimate retreat to unplug and enjoy, has chosen to use Knowcross’ game changing technology to take their service quality deliverance to the next level. The resort has selected al...
Sutton Place Vancouver Partners With Knowcross to Enhance Service Quality
Knowcross | May 28, 2019
Washington D.C., May 28 2019 - KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, is happy to announce the implementation of the Knowcross platform at the Sutton Place Hotel, Vancouver. The implementation adds to the growing Knowcross clientele in Canada. Keeping in line with their status of being a perennial Conde Nast Traveler Gold List favorite and one of Travel and Leisure's Top 500 List, The Sutton Place Hotel Vancouver has decided maximize operational productivity and set newer standards of guest service quality by deciding to implement KNOW Housekeeping, KNOW Service and KNOW Glitc...
