labor and employment
Six Ways to Empower Your Hotel Teams
Tom Brown | November 13, 2023
By Tom Brown An empowered team is a more effective team. They’re better engaged to help meet and exceed business goals and are more confident when interacting with guests. It’s clear, then, that team empowerment should be a goal for all hospitality businesses. The average number of employees per property dropped from 27 in 2019 to 16 in 2022. In an age of ongoing staffing issues, it’s more important than ever to maximize the potential of each department and encourage better engagement and happiness. There are a number of ways to empower your teams, and in most cases they’re a result of one thing: smart hotel technology. So le...
Thousands of Additional H-2B Visas to Boost Travel Industry, Economic Growth
U.S. Travel Association | November 7, 2023
WASHINGTON (November 7, 2023)—U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the U.S. Department of Homeland Security’s (DHS) Friday announcement that it will make available an additional 65,000 H-2B temporary worker visas for FY24: “Following months of consistent advocacy from U.S. Travel Association, these additional H-2B visas—released well ahead of the peak travel season—will provide a boost to an industry whose workforce shortage continues to exceed one million open positions. “While this is a step forward in alleviating workforce pres...
AHLA: Additional H-2B Visas Welcome, But More Must Be Done
AHLA | November 6, 2023
WASHINGTON (Nov. 6, 2023) – After the Department of Homeland Security announced plans to make available an additional 64,716 H-2B temporary nonagricultural worker visas in Fiscal Year 2024, AHLA President & CEO Chip Rogers released the following statement: “The H-2B Workforce Coalition, which AHLA co-chairs, worked hard to convince the Biden Administration to offer this considerable expansion, which nearly doubles the yearly allocation of H-2B visas,” said AHLA President & CEO Chip Rogers. “These extra visas will be crucial to helping hotels and resorts in remote vacation destinations fill seasonal roles, and we thank H...
6 Great Ways to Reduce Absenteeism and Turnover Rates in the Workplace
Dr. Bertrand Audrin | August 21, 2023
By Dr. Bertrand Audrin Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment market where employees are leaving their jobs more frequently and feeling less committed than ever before. While these phenomena are affecting all industries, the services industry is particularly hard hit. Challenges in the hospitality industry The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors pose a substantial financial burden ...
Controlling Hotel Labor Costs With New Integrations to Business Intelligence Platforms
Adam and Larry Mogelonsky | August 2, 2023
By Adam and Larry Mogelonsky HITEC in June 2023 came and went with lots of incredible outings from vendors. While AI was perhaps foremost on the mind, what really stood out for us was the ability for integrated platforms to offer actionable insights to guide incremental profitability for hotels. Speaking from experience, the two of us have worked extensively on helping hotels increase their net operating incomes (NOI), which then has positive second-order effects elsewhere, including the flexibility to innovate in other areas or even to seek more favorable terms from the bank. Driving NOI as well as topline revenues is the name of the g...
Why Digital Leadership Is a Non-Negotiable for Future Success
EHL Insights | August 1, 2023
In today's fast-paced and constantly changing digital world, businesses and organizations face a pressing challenge: how to effectively grow digital leadership. Gone are the days when a good mastery of Powerpoint, Excel sheets, online meetings, and email was enough to succeed in a management role. In today’s workplace, digital leadership requires far more than digital literacy, it means being fluent and flexible in the digital sphere and having a fine-tuned set of technical and soft skills. As leadership roles continue to evolve rapidly, with digital technologies playing a crucial role, it’s important for managers and leaders to unders...
AHLA Statement in Support of the HIRE Act
AHLA | July 27, 2023
Event welcomed more than 3,500 attendees, featured 300 vendors WASHINGTON (July 27, 2023) – The American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers is speaking out today in support of the H-2 Improvements to Relieve Employers (HIRE) Act, which was introduced in the U.S. House of Representatives by Rep. Tony Gonzales (R-Texas). “As of May, America had 9.8 million job openings, but only 6.1 million unemployed people to fill them. This workforce gap negatively impacts critical sectors of the American economy, especially hospitality. Thankfully, Congress is taking initiative to address workforce shortages th...
How Gen Z Work Ethic and Attitudes Are Impacting the Workplace
EHL Insights | May 2, 2023
Horizontal working modes typically imply, for example, that employees from department “A” be given regular opportunities to collaborate on cross-functional projects with employees from departments "B", “C", "D”, or “Z." You name them. When these cross-functional collaborations multiply throughout/across the organization, here is what you get in the short term: the sharing of new ideas, knowledge, and best practices. In the medium term, these cross-silo collaborations may even shape employees’ career development paths—that is, by helping them develop a wider panel of skills and expertise. When this happens, your organization s...
