larry mogelsonsky
Thinking Broadly About Fire Safety
Larry Mogelonsky | February 21, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) This past year saw two heartbreaking and widespread fires in California. While my first thoughts go out to all those who lost loved ones and those were left homeless, I cannot help but also think about those hotel properties evacuated or damaged by the flames. Not being a member of the fire marshal's office, I can only imagine the full extent of structural damage to any of the properties affected. As a hotel general manager, no doubt a property fire would be among your worst nightmares. In your position, you have a dual responsibility. First is to mitigate any risk of fire. Second i...
Do You Train Your Team To Be Locally Authentic?
Larry Mogelonsky | November 8, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) By now, the phrase 'local authentic experience' has been tattooed on every hotelier's back ever since it started to trend some five to ten years ago. And yet, even to this day many properties have some serious shortcomings in this area, either through a lack of attention to detail when it comes to soft goods and decor items with local flair, or associates' lack of knowledge regarding the immediate neighborhood. True, we have brand standards to abide by, but that shouldn't stop you from engaging in small acts of regional expressionism, especially when you already know that it is such...
